Basketball Coordinator

Eastern-Sports-Management; Memphis (TN); On-site; USD 26,000 - 37,000; Part time

Job summary

Eastern Sports Management in Memphis, TN is seeking a part-time Basketball Coordinator to lead the planning, coordination, and day-to-day management of basketball programming at the Memphis Sports and Events Center. The role requires strong organization, scheduling, and customer service skills, with a background in basketball operations and youth programming.

You will collaborate with facility leadership, coaches, officials, and partners to ensure safe, cost-efficient events and high-quality

Qualifications

• High school diploma or equivalent required.
• Associate or bachelor''s degree in sports management, recreation, business administration, or related field preferred.
• One to three years of experience in basketball operations, sports programming, tournament management, recreation, or event coordination preferred.
• Experience working in a sports facility or youth sports environment is a plus.

Responsibilities

• Coordinate and oversee basketball leagues, tournaments, camps, clinics, showcases, and other basketball-related events.
• Develop and maintain basketball schedules, court assignments, game rotations, and event timelines.
• Assist with planning and implementing youth, amateur, recreational, and competitive basketball programs.
• Coordinate team registrations, rosters, player eligibility, and program communications.
• Support recruitment and retention of teams, coaches, officials, and program participants.
• Identify opportunities to expand basketball programming and enhance participant experience.
• Assist with planning, preparation, and execution of local, regional, and national basketball tournaments and events.
• Coordinate event setup and breakdown, including court preparation, signage, score tables, seating, equipment, and supplies.
• Serve as a primary contact for tournament directors, team representatives, coaches, officials, and event organizers.
• Monitor game schedules and help resolve scheduling conflicts and operational challenges.
• Coordinate with admissions, concessions, security, custodial, maintenance, and other facility personnel to support events.
• Ensure event operations follow policy and safety procedures.
• Assist with post-event evaluations and reporting.

Skills

Organizational skills

Scheduling

Planning

Time-management

Customer service

Communication

Basketball operations

Education

High school diploma or equivalent

Associate or bachelor's degree in sports management or related field

Tools

Email

Spreadsheets

Scheduling software

Registration platforms

Office applications

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Basketball Coordinator

Sports Management Part Time ESM MEMPHIS LLC, Memphis, TN, US

3 days ago Requisition ID: 1187

Location: Memphis Sports and Events Center, 995 Early Maxwell Blvd, Memphis, TN, 38104,

Base Pay: $23.00/hr

Job Category: Memphis Sports & Events Center

Industry: Basketball Planning, Basketball Tournaments, Basketball Sports Programs, Sports Management

Employee Type: PT Non-Exempt

Description

Basketball Coordinator

The Basketball Coordinator is responsible for the planning, coordination, implementation, and day-to-day management of basketball programming and activities at the Memphis Sports and Events Center. This position plays a key role in delivering high-quality basketball experiences for athletes, coaches, families, spectators, and event partners while supporting the facility's operational and financial goals.

The ideal candidate is an organized, energetic, and team-oriented professional with a strong understanding of basketball operations, tournament management, youth sports programming, and customer service. The Basketball Coordinator will work closely with facility leadership, tournament directors, coaches, officials, vendors, and community partners to ensure all basketball activities are conducted safely, efficiently, and professionally.

Essential Duties and Responsibilities

Basketball Program Management

• Coordinate and oversee basketball leagues, tournaments, camps, clinics, showcases, and other basketball-related events.
• Develop and maintain basketball schedules, court assignments, game rotations, and event timelines.
• Assist with the planning and implementation of youth, amateur, recreational, and competitive basketball programs.
• Coordinate team registrations, rosters, player eligibility, and program communications.
• Support the recruitment and retention of teams, coaches, officials, and program participants.
• Identify opportunities to expand basketball programming and enhance the overall participant experience.

Tournament and Event Operations

• Assist with the planning, preparation, and execution of local, regional, and national basketball tournaments and special events.
• Coordinate event setup and breakdown, including court preparation, signage, score tables, seating, equipment, and event supplies.
• Serve as a primary point of contact for tournament directors, team representatives, coaches, officials, and event organizers.
• Monitor game schedules and help resolve scheduling conflicts, delays, and operational challenges.
• Coordinate with admissions, concessions, security, custodial, maintenance, and other facility personnel to support successful events.
• Ensure event operations follow facility policies, applicable league rules, and established safety procedures.
• Assist with post-event evaluations, reporting, and recommendations for improvement.

Facility and Equipment Operations

• Help ensure basketball courts and surrounding areas are clean, safe, organized, and ready for scheduled activities.
• Inspect basketball equipment, scoreboards, clocks, goals, score tables, and other necessary supplies before and during events.
• Report maintenance concerns, safety hazards, and equipment deficiencies promptly.
• Assist with court utilization, scheduling, and efficient use of facility resources.
• Ensure proper storage, inventory, and maintenance of basketball equipment and supplies.
• Support compliance with facility operating procedures and emergency action plans.

Staff, Officials, and Volunteer Coordination

• Assist with recruiting, scheduling, and coordinating scorekeepers, clock operators, officials, event staff, and volunteers.
• Communicate assignments, expectations, schedules, and operational procedures clearly.
• Help train staff and volunteers on event responsibilities, customer service standards, and facility policies.
• Promote accountability, teamwork, professionalism, and a positive working environment.
• Escalate staffing issues and operational concerns to facility leadership when necessary.

Customer Service and Community Engagement

• Provide professional, courteous, and timely assistance to athletes, parents, coaches, spectators, and event organizers.
• Respond to questions, concerns, and complaints and work toward appropriate resolutions.
• Build positive relationships with schools, clubs, youth organizations, basketball associations, and community partners.
• Help promote basketball programs, events, and facility offerings through outreach and approved marketing initiatives.
• Contribute to an inclusive, welcoming, and family-friendly environment for all participants.
• Represent the Memphis Sports and Events Center positively in the local sports community.

Administrative and Financial Support

• Maintain accurate schedules, registration information, event reports, staff assignments, and other program documentation.
• Assist with registration processes, event communications, participant check-in, and attendance tracking.
• Support budget monitoring, supply purchasing, equipment inventory, and expense reporting as assigned.
• Assist with tracking program participation, court utilization, customer feedback, and event performance.
• Help identify opportunities to increase program participation, facility usage, event revenue, and customer satisfaction.
• Follow established cash-handling, purchasing, and financial accountability procedures when applicable.

Safety, Compliance, and Risk Management

• Promote a safe environment for athletes, staff, spectators, and visitors.
• Follow facility emergency procedures, incident-reporting requirements, and established risk-management practices.
• Help ensure appropriate supervision and safe use of courts, equipment, and common areas.
• Maintain current required certifications, such as CPR, First Aid, and AED, as directed by management.
• Follow applicable youth protection, participant conduct, and safeguarding policies.
• Report injuries, incidents, unsafe conditions, and policy violations promptly to the appropriate personnel.

Qualifications

Education and Experience

• High school diploma or equivalent required.
• Associate or bachelor's degree in sports management, recreation, business administration, or a related field preferred.
• One to three years of experience in basketball operations, sports programming, tournament management, recreation, or event coordination preferred.
• Experience working in a sports facility, athletic department, tournament organization, or youth sports environment is a plus.
• A background in basketball as a player, coach, official, or administrator is highly desirable.

Knowledge, Skills, and Abilities

• Strong organizational, scheduling, planning, and time-management skills.
• Working knowledge of basketball rules, game operations, tournament formats, and court management.
• Excellent verbal and written communication skills.
• Strong customer service, problem-solving, and conflict-resolution abilities.
• Ability to coordinate multiple activities and meet deadlines in a fast-paced environment.
• Proficiency with email, spreadsheets, scheduling software, registration platforms, and basic office applications.
• Ability to work collaboratively with staff, coaches, officials, vendors, and community partners.
• Strong attention to detail and the ability to remain calm under pressure.
• Commitment to professionalism, teamwork, safety, and positive participant experiences.

Work Schedule and Physical Requirements

Ability to work evenings, weekends, holidays, and extended hours based on tournament and facility schedules.

Ability to work in a busy indoor sports environment with frequent noise and high participant and spectator traffic.

Ability to stand and walk for extended periods and move throughout the facility during events.

Ability to occasionally lift, carry, or move equipment and supplies, with physical requirements established by the facility.

Ability to respond promptly to operational needs and changing event conditions.

Performance Expectations

The Basketball Coordinator will be evaluated on the ability to:

Deliver well-organized basketball programs and tournaments.

Maintain accurate schedules and minimize avoidable operational disruptions.

Provide excellent service to teams, coaches, families, officials, and event partners.

Support safe, clean, and efficient facility operations.

Build strong relationships with basketball organizations and community partners.

Contribute to program growth, facility utilization, and revenue objectives.

Demonstrate reliability, initiative, professionalism, and effective teamwork.

Physical Demands

Standing: Constantly (>66%)

Sitting: Occasionally (<33%)

Walking/Running: Constantly (>66%)

Bending/Stooping: Occasionally (<33%)

Lifting/Pushing/Pulling: Occasionally (lifting up to 50 lbs with/without assistance)

Hearing/Talking: Constantly (>66%)

Seeing: Constantly (>66%)

The Basketball Coordinator may work indoors in a temperature and humidity-controlled environment.

• The noise level in the work environment is usually moderate to loud.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.