Base Library Front Desk & Programs Assistant

Naval District Washington (NDW) (NAF)

Dahlgren (VA)

In loco

USD 25.000 - 34.000

Part-time

14 giorni+

Generatore di candidature

Distinguiti per questa posizione — genera un curriculum e una lettera di presentazione personalizzati in circa un minuto.

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Descrizione del lavoro

Naval District Washington (NDW) (NAF) invites applications for a front desk and library program support role at Dahlgren, VA. You will welcome patrons, register users, check materials in/out with HQ ILS, and assist with interlibrary loans and weekly reports.

The position emphasizes customer service and technical assistance with library equipment in Navy MWR facilities. The role covers program support, outreach activities, and data entry; you may help with events, displays, and marketing

Competenze

Knowledge of basic library service operations.
Knowledge of Navy MWR Library's mission.
Knowledge of front desk library operations including circulations.
Knowledge of technology devices and software applications.
Skill in providing excellent customer service.

Mansioni

Welcomes patrons into the program area/library and ensures that patrons are authorized to use library equipment and facilities.
Registers library users so that these patrons may borrow library materials.
Circulates library materials to patrons by using HQ approved Integrated Library Systems (ILS) software.
Removes items from the book drop daily and clears these items from patron accounts.
Reports high circulation items which are in poor condition or missing to supervisor.
Compiles weekly overdue reports and calls patrons regarding overdue items from report findings to request that materials be returned.
Completes weekly, monthly and quarterly program and collection usage reports.
Assists with processing interlibrary loan requests.
Re-shelves new and returned library materials.
Responds to routine and non-technical requests for information and questions to access, identify and/or locate virtual and physical library materials.
Assists with collection weeding projects.
Assists with patron computer usage and troubleshoots minor hardware and software issues.
Assists patrons with library equipment such as printers, copiers, computers, projectors, makerspace and gaming devices.
Maintains a knowledge of current and upcoming library programs so that the incumbent may recommend these programs to patrons.
Maintains knowledge of other MWR programs so that the incumbent may recommend these programs to library patrons.
Maintains library book displays.
Ensures that library print marketing materials are current and well-stocked in targeted areas on base.
Maintain knowledge of other program's point of service for library program in collocated areas, ensuring patrons receive assistance from all MWR front desk team members.
Sorts mail and checks magazines and newspapers as necessary.
Informs leadership and library teammates when supplies are getting low and need reordering.
Ensures cleanliness of the library building or designated space through general housekeeping such as dusting and vacuuming.
Completes required military and library trainings on time.
Promotes customer service awareness and demonstrates excellent customer service to all professional and patron contacts.