Base Experience & Operations Coordinator

Aero; Teterboro (NJ); On-site; USD 30,000 - 42,000; Full time

Job summary

Aero is seeking a Base Operations Coordinator for an on-site role at our Teterboro base. You will support operations and guest experience teams, manage lounge and office projects, and coordinate facilities and logistics to uphold our premium service standards.

We value meticulous organization, proactive problem-solving, and hospitality-minded team players who can work in a fast-paced environment. Regular hours with potential night/weekend support, onsite with a car, within 60 minutes of the base.

Qualifications

• Impeccable attention to detail and a keen eye for the guest and team experience.
• Exceptional organizational and time-management skills; meet deadlines in a fast-paced environment.
• Proficient with Google Suite (Docs, Sheets, Calendar) and Slack for communication.
• Optimistic, resourceful problem-solver who can work independently.
• No task is too small; takes pride in a quality job well done.

Responsibilities

• Oversee inventory management of guest experience amenities and base operational supplies.
• Serve as on-the-ground Aero representative for arriving and departing flights.
• Ensure the Aero lounge is tidy, organized and presented as intended; flag cleaning/repair needs.
• Initiate and complete lounge and office projects requested by the manager.
• Identify and resolve facilities issues; coordinate vendors for maintenance.
• Lead all mail and shipping logistics for the base.
• Assist finance with controlled spending, stock levels, and waste tracking.
• Assist with organization and cleanup of events for guests or team.
• Assist with daily facilities operations including mail, packages, and FedEx shipments.

Skills

Attention to detail

Organizational skills

Time management

Google Suite

Communication in English

Problem solving

Hospitality/guest service

Adaptability

Team support

Tools

Google Suite

Slack

Job description

Aero is seeking a Base Operations Coordinator for an on-site role at our Teterboro base. You will support operations and guest experience teams, manage lounge and office projects, and coordinate facilities and logistics to uphold our premium service standards.

We value meticulous organization, proactive problem-solving, and hospitality-minded team players who can work in a fast-paced environment. Regular hours with potential night/weekend support, onsite with a car, within 60 minutes of the base.