BAS Tech Lead

HTS Engineering Ltd.; Houston (TX); Vor Ort; USD 110.000 - 150.000; Vollzeit

Zusammenfassung

HTS Engineering Ltd. is seeking a Service Controls Technical Lead to provide technical leadership for the Houston service team, guiding sales and field operations and overseeing the execution of service work and maintenance agreements in the Houston area.

Responsibilities include directing service execution, prioritizing daily scheduling, assisting with technically-focused bids and site walks, onboarding and developing technicians, and coordinating with the BAS manager to ensure customer

Qualifikationen

• Experience leading service teams in building automation or controls.
• Ability to schedule and manage service work and maintenance agreements.
• Experience supporting technically-focused bids and site walks.

Aufgaben

• Lead the execution efforts of assigned service work, including warranty-related issues.
• Manage and prioritize day-to-day scheduling of service work for the team.
• Assist owner-direct sales with technical aspects of bids and proposals and attend site walks as needed.
• Perform and manage active and preventive maintenance agreements.
• Onboard and develop service controls technicians.
• Coordinate with sales and management to maintain customer relationships and satisfaction.
• Collaborate with the Houston BAS manager to coordinate small service projects.
• Keep customers informed of job progress and issues during commissioning.
• Provide system training for owners and operators on the building control system.
• Pursue ongoing training to maintain knowledge of Tridium and Siemens/Distech control systems.

Kenntnisse

Technical leadership

Service/Field operations

Bid support

Customer relationship

Jobbeschreibung

Service Controls Technical Lead

The Service Controls Technical lead position will be responsible for providing technical leadership to the Houston service team on both sales and field operations. The technical leader will also be responsible for leading the execution of all service work including the responding, scheduling, and performing all service requests and maintenance agreements in the Houston area.

Responsibilities to include:

• Leads the execution efforts of assigned service business which is to include warranty-related customer issues
• Manage and prioritize the day-to-day scheduling of service work for the service team
• Assist owner-direct sales with technical aspects of bids and proposal and attend site walks as needed.
• Perform and manage active maintenance and preventive maintenance agreements.
• Responsible for the onboarding and the technical development of service controls technicians
• Working with sales and management to manage customer relationship development and satisfaction.
• Work with the Houston BAS manager to manage and coordinate all small service projects
• Keeps customer informed of job and service progress and issues during the commissioning of the system.
• Performs system training for owner and operators on the building control system.
• Continued training to maintain a high level of Tridium knowledge
• Continued training to maintain a high level of Siemens and Distech control systems