Bartender: World-Class Service & Upsell Flair

del Lago Resort & Casino; Town of Waterloo (NY); On-site; USD 29,000 - 32,000; Full time

Job summary

Del Lago Resort & Casino in Waterloo, NY is seeking a Bartender to deliver gracious, warm service and Old-World hospitality. The role emphasizes a clean work area, extensive menu knowledge, guest engagement, and accurate order delivery with payment handling.

You'll join a friendly team with training provided; compensation ranges from the listed hourly pay and opportunities to grow within the property. Must be 18+ and able to work flexible shifts.

Qualifications

• Must be able to accurately calculate figures and amounts and perform mathematical functions as needed.
• Ability to interpret and follow a variety of instructions in different formats.
• Resolve problems and conflicts in a diplomatic and tactful manner.
• Flexible to work all shifts including holidays, nights, weekends and overtime.
• Be physically mobile with ability to push/pull/carry/lift up to 25 lbs.
• Work in varying areas with bending, reaching, and balance.

Responsibilities

• Provide courteous, warm service to casino guests.
• Serve alcoholic and non-alcoholic beverages and have extensive menu knowledge.
• Take guest orders, anticipate needs, deliver orders, and handle payments.
• Upsell and adhere to standard recipes and hospitality standards.
• Maintain cleanliness and adhere to sanitation guidelines.
• Safeguard assets and follow policies and procedures.
• Balance funds and maintain accurate cash handling and paperwork.
• Work as a team and support colleagues in essential functions.
• Assist with training and participate in company programs.

Skills

Math calculations

Instruction interpretation

Problem solving

Flexibility

Mobility/physical stamina

Attention to detail

Education

High school diploma or equivalent

18+ age requirement

Job description

Del Lago Resort & Casino in Waterloo, NY is seeking a Bartender to deliver gracious, warm service and Old-World hospitality. The role emphasizes a clean work area, extensive menu knowledge, guest engagement, and accurate order delivery with payment handling.

You'll join a friendly team with training provided; compensation ranges from the listed hourly pay and opportunities to grow within the property. Must be 18+ and able to work flexible shifts.