Bartender - Sports Bar - PT

Hollywood Casino Toledo; Toledo (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Wellness programs

Job summary

Penn Entertainment’s Hollywood Casino Toledo is seeking a bartender to deliver fast, friendly beverage service to guests and maintain a clean workstation in a high-energy casino setting. You will mix and pour drinks, manage cash transactions, and support promotional events with a focus on guest experience.

Ideal candidates have strong customer service skills, knowledge of cocktail ingredients, and the ability to work nights and weekends in a vibrant entertainment venue.

Qualifications

• Must have strong customer service and communication skills.
• Cash handling accuracy and attention to detail.
• Knowledge of cocktails, ingredients, and standard recipes.
• Ability to work efficiently in a fast-paced casino setting.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Provide fast, friendly beverage service to casino guests.
• Prepare and pour drink orders with accurate portions.
• Promote casino events and programs to guests.
• Maintain a clean and stocked workstation per health and safety guidelines.
• Operate POS system, handle cash transactions, and ensure accurate revenue accounting.

Skills

Excellent customer service

Communication

Cash handling

Cocktail knowledge

Fast-paced environment

Education

High school diploma or equivalent

Tools

POS System

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
• Serving as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
• Promoting casino events and programs
• Providing personalized service and uses guest name
• Resolving service problems according to guidelines
• Providing fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray)
• Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with beverage servers, and presenting drinks to guests or servers as required
• Slicing and pitting fruit as required
• Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures
• Operating a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounting for all cash, charge and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities.
• Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
• Maintaining a clean and stocked workstation in accordance with established health and safety guidelines

BRING US YOUR BEST.

• Must be 21 years of age
• High school diploma or equivalent
• Excellent customer service/communication skills
• Count money and change correctly
• Knows cocktail ingredients and proper mixing and pouring techniques
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy
• Must be physically mobile with reasonable accommodation
• Must be able to respond to visual and oral cues
• Able to work in constricting areas
• Able to tolerate noise and bright lights
• Able to work at a fast pace in often crowded/noisy environment
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
• Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer