Bartender & Server - Perrin Brewing Company (full-time)

Monster Brewing Company; Michigan; On-site; USD 17,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance and AD&D

Short-Term Disability

Long-Term Disability Insurance

Employee + Spouse, Children or Family

Health Savings Account

10 Paid Company Holidays

401(k) matching up to 4%

Vacation and Sick Time Off

Anniversary Recognition Program

Employee beer, merchandise, and food  

Job summary

Monster Brewing Company is hiring a Server who delivers warm, sincere service and helps guests feel welcome from arrival through payment. You will coordinate with kitchen staff, maintain station setup, and follow the sequence of service to ensure a smooth guest experience.

You must be able to work days, nights, weekends and holidays. Prior hospitality experience, strong communication and teamwork are essential for success in this role.

Qualifications

• Must be able to speak clearly and listen attentively to guests and employees.
• Able to read and write for clear communication.
• Workdays, nights, weekends and holidays.
• Reliable and available to cover scheduled shifts.
• Team player with calm multi-tasking under pressure.
• Knowledge of liquor laws and compliance.

Responsibilities

• Extend friendliness and hospitality to guests and staff.
• Coordinate restaurant and kitchen to exceed guest expectations.
• Set up sections to meet standards at shift start.
• Engage with guests to make them feel welcome.
• Use Toast POS to process orders and ensure timely preparation.

Skills

Customer service

Communication

Teamwork

Reliability

Multitasking

Education

High School Diploma or GED

Tools

Toast POS

Beer draught system

Computer

Job description

Description

Objective

This position is responsible for ensuring that the customer’s experience is of the highest quality through a warm, caring and sincere approach in meeting the needs of each customer and employee. The Server is an enthusiastic individual who champions the definition of “great service” by making the customer feel comfortable from the moment they walk through the door.

Full-Time Benefits Include

• 100% Employer PAID Insurance (for employee only)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance and AD&D
  • Short-Term Disability
  • Long-Term Disability Insurance
  • Employee + Spouse, Children or Family coverage available at additional cost
• Health Savings Account
• 10 Paid Company Holidays
• 401(k) matching up to 4% (Roth optional)
• Vacation and Sick Time Off
• Anniversary Recognition Program
• Employee beer, merchandise, and food discounts

Essential Responsibilities
Extend friendliness, warmth and hospitality to all guests and staff members at all times.

• Responsible for coordinating efforts of both the restaurant and kitchen personnel to provide a dining experience that exceeds guest's expectations.
• Ensure section is setup and meets company standards and expectations at start of shift.
• Engage with the guest to help them feel welcome and attended to.
• Follow the company sequence of service to ensure a natural flow to the guest’s experience.
• Demonstrate product knowledge and use salesmanship skills in answering customer’s questions and making recommendations regarding:

Menu and daily food specials

Promotional and/or special programs

Company beer selections, specials and their varying qualities while demonstrating the ability to make recommendations based on guest tastes and preferences

Wine selections and variations if applicable

Other selection of cocktails and liquors if applicable

• Using the Toast POS, processes guest's orders to ensure that all items are prepared properly and on a timely basis.
• Observe diners to ensure that guests are satisfied with the food and service, respond to additional requests, and determine when the diner has been completed their meal.
• Know and adhere to state liquor laws and company RASP plan.
• Accurately account for all guest check items and process payment for meal.
• Performs all assigned side work including napkin and utensil roll-ups, filling salt and pepper shakers, cleaning of restaurant floors and tables, etc.
• Demonstrates leadership and teamwork while working respectfully with all team members.
• Communicate clearly while demonstrating willingness to help all team members.
• Provide safe workplace environment for all staff members.
• Provide harassment free workplace of all staff members.
• Protect consumer health with strict adherence to all sanitary and safe food handling mandates and practices.
• Performs other related duties as required or assigned.

Requirements

Required Knowledge, Skills, and Abilities

• Must be able to speak clearly and listen attentively to guests and other employees.
• Must be able to read and write to facilitate communication.
• Must have ability to workdays, nights, weekends and holidays.
• Must be reliable and available to work scheduled shifts to ensure floor coverage.
• Must be able to work independently, as well as part of a team.
• Strong organization and multi-tasking responsibilities remaining calm under pressure.
• Knowledgeable about the liquor laws and works in compliance with those laws.

Physical & Mental Requirements

Must have the physical and mental strength and endurance to be able to perform duties, in at times extreme environments, as well as the ability to handle stressors of the position in operational and administrative situations. Required to frequently lift and move 50 pounds. Expected to stand, sit, walk, climb, balance, stoop, kneel, crouch, crawl, bend, talk, hear, taste, smell, see, and operate objects, tools, and controls.

Position Snap Shot

Employment Type: Full-Time

Job Type: Non-Exempt

Pay Type: Hourly, $5.49 plus tips as Server and $10.25 plus tips as Bartender. This position also includes hourly rates of $14.10 for Employee Meeting, $14.10 for Bar/Server training, and $10.35 plus tips for Banquet Server Solo/Split.

Supervisor: Restaurant Manager on Duty

Manages Others: No

Minimum Education: High School Diploma or GED Required

Minimum Certification: Current Food Handler’s Permit

Current Alcohol Certification

Minimum Experience: 1 Year

Age Requirement: 21 years or older

Required Travel: N/A

Driving Requirements: No

Tools & Equipment Used: Computer, Beer draught system

Diversity Statement:

Monster Brewing values a diverse and inclusive workplace and believes that a career in craft beer should be accessible to all people. We are an Equal Opportunity Employer committed to providing equal opportunities to individuals of every race, color, sex, age, national origin, religion, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

The employer retains the right to change or assign other duties to this position as a result of evolving business needs.