Bartender/Server

Sonesta International Hotels Corporation; Nashville (TN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Vacation and Sick Time

Free shift meal

Employee Discounts

Job summary

Sonesta International Hotels Corporation seeks a Bartender to deliver exceptional guest service in the hotel bar. Welcome guests, take orders, and prepare beverages to meet quality standards, while maintaining bar cleanliness and supplies.

Ideal candidates have experience in high-volume bars, knowledge of cash handling and POS systems, and possess a high school diploma or GED. Flexible hours include weekends and holidays in a fast-paced environment.

Qualifications

• Experience as a Bartender or high-volume bar experience.
• Knowledge of cash handling and POS systems.
• Must read, write and speak English fluently.

Responsibilities

• Greet guests warmly and take drink orders.
• Prepare drinks according to recipes and serve all bar requests.
• Maintain bar supplies and cleanliness per standards.
• Inventory liquor and beverages and secure storage.
• Adhere to cash handling and credit card policies.
• Complete closing duties and reports.

Skills

Customer service

Cash handling

POS system experience

Food handling certification

English fluency

Education

High school diploma or GED

Job description

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

The Bartender is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the social venues of the hotel. The bartender sets-up, services, and breaks-down the bar area ensuring a high level of quality, consistency and service.

What you’ll be doing

The Bartender sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to welcome guests, take orders, prepare and serve food and beverage items to guests in a friendly, courteous and timely manner in accordance with quality standards. The Bartender must maintain supplies and follow established cleanliness and sanitation guidelines. The ideal candidate has a passion for hospitality and providing exceptional guest service.

Additional Job Description Work Environment

Must be able work in a fast-paced environment. Majority of work takes place indoors. Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.

Physical Demands

Must be able work in a fast-paced environment. Majority of work takes place indoors. Must be able to tolerate extreme temperatures - i.e. freezers, loading dock.

Expected Hours of Work

Must be flexible to work variable days of the week to include weekends and holidays. Must be flexible to work variable shifts (days, nights, overnights). Ten to twelve hour shifts sometimes required.

Education and Experience

Experience as a Bartender required, preferably in a high-volume bar. Experience with computerized cash registers preferred. High school diploma or General Education Degree (GED) preferred.

Principle duties and responsibilities (Essential Functions)

• Greet, welcome, and interact with guests in a warm and friendly manner.
• Take orders, prepare drinks according to recipes and serve all food and beverage requests in the bar.
• Demonstrate complete knowledge of the food and beverage menu.
• Prepare the bar for service by ensuring bar supplies, garnishes, utensils are properly set up in accordance with quality standards.
• Inventory unused liquor and beverages.
• Ensure that all liquor is properly secured before, during, and at close of shift.
• Adhere to all cash handling and credit card policies and procedures.
• Ensure that all drink orders from servers are accurately rung into the P.O.S. system.
• Clean and reset bartop and tables immediately after guests depart.
• Complete all closing duties and reports as assigned.
• Secure all liquors, beers, wines, coolers, cabinets and storage areas.
• Adhere to established safety and sanitation guidelines.
• Adhere to uniform and grooming standards.
• Perform other duties or projects as requested by management.

Qualifications and Skills

Excellent organizational skills and attention to detail. Able to work quickly without compromising quality. Ability to work with minimal supervision and maintain a high level of performance. Attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Must be able to stand and exert fast-paced mobility for entire shift. Ability to work cohesively with co-workers as part of a team. Food handlers and TIPS certificates required. Previous front facing guest service experience required. Must read, write and speak the English language fluently. Ensure overall guest satisfaction.

Benefits

• Medical, Dental and Vision Insurance (available the first day of the month after hire date)
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match (match begins after 11 months of employment)
• Paid Vacation and Sick Days (2 weeks of vacation, 6 sick days, 10 paid holidays per year)
• Free employee parking
• Free shift meal $60
• Shoes for Crew credit per year
• Fun, family environment
• Sonesta Hotel Discounts (over 1,200 hotels worldwide)
• Educational Assistance (up to $3,000 per calendar year)
• Paid Parental Leave (2 weeks paid leave)
• Company Paid Life Insurance
• Company Paid Short Term and Long-Term Disability Insurance
• Various Employee Perks and Discounts

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. Here’s a snapshot of what we offer:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these)
• Additional Perks & Employee Discounts

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Our Commitment to You Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships.

We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.