Bartender / Server

The Whitehall Hotel; Chicago (IL); On-site; USD 35,000 - 52,000; Full time

Job summary

The Whitehall Hotel in Chicago is seeking a hospitality professional to mix and serve drinks and food to guests, either directly or through staff. Responsibilities include greeting guests, presenting menus, taking orders, and ensuring responsible service of alcohol.

Strong emphasis on cash handling, multitasking, and flexible scheduling, including evenings and weekends, to support hotel dining operations.

Qualifications

• High school diploma or GED; or 2 years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of an organization.

Responsibilities

• Greet and seat guests.
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Take orders from patrons for food or beverages.
• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Balance cash receipts and complete paperwork; take payments.
• Stock bar with bar supplies and maintain cleanliness of bars and equipment.
• Mix ingredients to prepare cocktails and other drinks.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication skills

Flexible schedule

Education

High school diploma or GED; or 2 years related experience

Tools

Word Processing

Spreadsheet software

Internet software

Job description

Job Summary

Mix and serve drinks and food to patrons, directly or through wait staff. This includes serving customers in restaurants and stores, and receiving clients or guests.

Essential Duties and Responsibilities

• Greet and seat guests
• Present menus to patrons and answer questions about menu items, making recommendations upon request
• Take orders from patrons for food or beverages
• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
• Open and closes the restaurant
• Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws
• Take beverage orders from serving staff or directly from patrons
• Check identification of customers to verify age requirements for purchase of alcohol
• Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
• Collect payment for drinks served
• Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons
• Balance cash receipts, complete paperwork, make payment drop into cash drawer
• Clean bars, work areas, and tables; clean glasses, utensils, and bar equipment
• Other job duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience

High school diploma or general education degree (GED); or 2 years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Excellent decision-making ability and analytical skills. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instruction furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Internet software.

Other

Ability to work a flexible schedule, including early and late shifts, weekends and holidays.

Source: Hospitality Online