Bartender

Splash Lagoon Indoor Water Park; Erie (Erie County); On-site; USD 19,000 - 27,000; Full time

Job summary

Splash Lagoon Indoor Water Park in Erie, PA seeks a bartender to mix and serve drinks, handle beer and wine service, and manage basic bar duties with a focus on guest satisfaction.

Responsibilities include following safety procedures, maintaining bar appearance, handling cash, and assisting with administrative tasks as needed. Previous beverage service experience and excellent customer service are preferred.

Qualifications

• Minimum high school diploma or GED required.
• TIPS or Serve Safe certification preferred.

Responsibilities

• Mix and serve alcoholic and non-alcoholic drinks according to recipes.
• Garnish drinks and maintain bar cleanliness and organization.
• Prepare and serve beer, wine, and other beverages to patrons.
• Balance cash receipts and handle payments for drinks.
• Card patrons to verify age and ensure responsible service.
• Maintain bar supplies and restock liquors, wine, and beer.

Skills

Customer service

Teamwork

Communication

Attention to detail

Education

High school diploma or GED

TIPS certification

Serve Safe certification

Job description

Job description

SUMMARY

Serves customers responsibly by mixing and serving alcoholic and non-alcoholic drinks while performing administrative duties and ensuring patrons safety.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following:

• Prepare mixed drinks by selecting and mixing ingredients according to recipes.
• Garnishes drinks by slicing and pitting fruits; preparing olives and other such garnishes for drinks.
• Prepare and serve beer for patrons in a fast and courteous manner.
• Be knowledgeable with the wines offered and serve patrons effectively.
• Maintains attractive bar by arranging bottles and glasses for display; remove soiled glassware and empty bottles and cans; ensuring cleanliness.
• Maintain supplies by requisitioning, or re-stocking liquors, wine, beer, and non- alcoholic ingredients, and replacing beer kegs.
• Update job knowledge by participating in educational opportunities including Serve Safe alcohol awareness; keeping abreast of drink trends; exploring new recipes.
• Enhance bar reputation by properly carding patrons and fallowing safe alcohol serving procedures; safe guarding guest.
• Maintaining a high level of customer service.
• Management of administrative office work including contracts, receipt of payment, filing and reporting.
• Collect money for drinks served.
• Check identification of customers to verify age requirements for purchase of alcohol.
• Balance cash receipts.
• Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
• Clean glasses, utensils, and bar equipment.
• Take beverage orders from serving staff or directly from patrons.
• Serve wine, and bottled or draft beer.
• Clean bars, work areas, and tables.
• Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
• Serve snacks or food items to customers seated at the bar.
• All other duties as assigned.

QUALIFICATIONS to

• Ability to deal with change, delays or unexpected events.
• Ability to work in a team and perform well independently, meeting position requirements without constant supervision.
• Must display a high level of professionalism and customer service.
• Strong interpersonal skills.
• Ability to handle a fast-pace, high-demand atmosphere in a responsible manner.
• Demonstrate accuracy, thoroughness, and strong attention to detail.
• Ability to understand, speak and follow English language instructions.
• Ability to effectively communicate orally and in writing.

EDUCATION and/or EXPERIENCE

• Minimum high school diploma or GED equivalent.
• Prefer TIPS training certification as well as Serve Safe or equivalent.

Job Types: Full-time, Part-time

Shift:

• Day shift
• Evening shift