Bartender, Restaurant R'evolution

Sonesta Hotels; New Orleans (LA); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account with Company & 

401(k) Retirement Plan with Company 

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Company Paid Short Term and Long Term 

Hospital Indemnity

Critical Illness Insurance

Accident Insurance

Job summary

Sonesta International Hotels in New Orleans is seeking an energetic Bartender to deliver engaging service at our bar and social venues. You will set up, serve, and break down the bar area while maintaining quality and guest satisfaction.

This role requires following brand standards, crafting beverages, presenting menus, handling checks, and keeping the bar clean. Benefits include health, retirement plans, paid time off, and hotel discounts.

Responsibilities

• Follow brand standards in the Service Manual and maintain high-quality service.
• Create and serve specialty beverages and craft cocktails.
• Present menu, answer questions, and suggest food and beverage pairings.
• Handle orders and payments accurately using the MICROS POS system.
• Keep the bar clean, organized, and stocked; follow opening/closing checklists.
• Attend training sessions and uphold the GUEST service model.

Job description

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive —bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Bartender is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the social venues of the hotel. The bartender sets-up, services, and breaks-down the bar area ensuring a high level of quality, consistency, and service.

Job Description

Key Job Functions

• Follow service guidelines according to the Brand standards in the Service Manual
• Responsible for the creation of specialty beverage items and craft cocktails
• Presents menu, answers questions, and makes suggestions regarding food and service.
• Makes recommendations of food and beverage items according to guest preferences.
• Writes order on check or memorizes it and enters into MICROS POS system.
• Relays order to kitchen and serves courses from kitchen and service bars.
• Observes diners to respond to any additional requests and to determine when meal has been completed.
• Follows proper check out procedures and proper cash handling procedures as outlines in the training material
• Must keep service area and tools clean and organized.
• Responsible for returning all items to their zoned location
• Attends all ongoing training sessions.
• Must follow all prescribed systems of organization and cleanliness
• Must complete all before, during and after shift paperwork
• Responsible for following all opening and closing checklists and sidework
• Must follow all daily and weekly cleaning schedules
• Promote and support the vision and mission of Restaurant R’evolution: “To Cherish the Guest in Every Way”
• Build solid relationship with your Colleagues
• Treat colleagues with respect and dignity
• Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
• Deliver Passionate & Engaging Service to our Guests
• You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
• You will consistently deliver our GUEST model:
  • G reet or welcome everyone, warmly with a smile
  • U se eye and ear contact and guest’s name
  • E stablish/anticipate needs
  • S olve and own all requests/complaints
  • T hank everyone

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.