Bartender - On-Call

Palms Casino Resort; Los Angeles (CA); On-site; USD 36,000 - 60,000; Full time

Job summary

Palms Casino Resort is seeking a bartender to prepare and serve beverages, maintain the bar, and provide exceptional guest service in a resort environment.

You will handle cash, manage bar inventory, and train junior staff while ensuring compliance with gaming and health regulations. Evening, weekend, and holiday shifts are required.

Qualifications

• 21+ years old required.
• Nevada Gaming Registration required.
• TAM card required.
• Health Card required.
• Bartender 165 Union Pour Card required.
• High school diploma or equivalent.
• Two years of bar experience.
• Experience in a resort setting preferred.
• Knowledge of drinks, wine, and garnishes.

Responsibilities

• Make and serve alcoholic and non-alcoholic drinks according to recipes.
• Clean equipment and maintain bar sanitation and appearance.
• Know menu items, brands, beers, and non-alcoholic selections.
• Handle cash, ring pours, and submit daily reports and paperwork.
• Train and mentor Apprentice Bartender and Bar Porter.
• Maintain bar inventory and pars; request stock as needed.
• Resolve guest complaints within authority; escalate as needed.
• Perform other job-related duties as requested.

Skills

Customer service

Cash handling

Training & mentoring

Guest service

Initiative & energy

Education

High school diploma

Job description

As a Bartender, you will be responsible for being knowledgeable of menu items, liquor brands, beers and non-alcoholic selections as well as maintaining the appearance of the bar.

Core Job Responsibilities:

• Make and serve alcoholic and non-alcoholic drinks, proportioning ingredients according to standardized recipes and provide food service as needed
• Clean equipment, tools, and supplies and ensure equipment is in good working order; including, cleanliness, sanitation and appearance of the bar
• Knowledgeable of menu items, liquor brands, beers and non-alcoholic selections available
• Ring poured or served beverages, collect payment, and follow all cash handling and variance procedures, including preparing daily reports and submitting appropriate paperwork
• Provide Apprentice Bartender and Bar Porter with training and mentoring on overall function of the bar, guest service and bartending
• Maintain bar inventory according to set pars and internal controls, and request product to maintain stock in bar
• Resolve guest complaints within scope of authority; otherwise refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
• Perform other job-related duties as requested

Qualifications

• Must be 21 years or older
• Ability to secure and maintain a Nevada Gaming Registration
• Must obtain a TAM card
• Must obtain a Health Card
• Must have a Bartender 165 Union Pour Card
• High school diploma or equivalent
• Two (2) years of experience in a bar or similar environment
• Experience working in a similar resort setting
• Knowledgeable of menu items, including mixture and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment
• Knowledgeable of wine and champagne characteristics by the glass, major wines, designated glassware, terminology, and garnishes
• Able to take initiative and exhibit flexibility
• Highly motivated and energetic personality
• Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
• Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts
• Work varied shifts, to include weekends and holidays

Physical Demands:

Work is performed in a hotel/resort setting.

• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• May be exposed to smoke
• The noise level in the work environment is usually moderate to loud.
• Constant contact with executives, department management, employees, and guests.
• Prolonged sitting or standing and mobility.
• Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 75 pounds occasionally
• Eye/hand coordination.
• Use of standard office equipment.
• Ability to distinguish letters, numbers, and symbols
• May be required to work evening, weekends, and holiday shifts.

Equal Opportunity Employer:

Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law.

We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!