Bartender Lobby-Lounge

Colwen Management Inc; Boston (MA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance with Company-Funded

Vision Insurance

Flexible Spending Accounts

Paid Time Off Programs

401K Plan – Traditional & Roth Options

Hotel Discount Travel Program for Assc

Exclusive Associate Discounts – Travel

Training and Development Programs

Job summary

AC Hotel by Marriott Boston Downtown is seeking an experienced On Call Bartender to be the face of the bar, delivering memorable guest experiences in a fast-paced hotel environment.

You will be quick on your feet, have a positive attitude, and enjoy engaging with guests while preparing drinks, managing bar stock, and handling payments with accuracy.

Qualifications

• One year of bartending experience.
• T.I.P.S. certification or State specific equivalent.
• Ability to operate point-of-sale system.
• Excellent interpersonal and service skills.
• Able to work 7-day rotational schedule including nights, weekends and holidays.
• Knowledge of drink preparation and service.

Responsibilities

• Acknowledge and welcome each guest with a friendly greeting.
• Prepare and serve alcoholic and non-alcoholic drinks and menu items to hotel guests.
• Oversee stock of liquor and bar supplies.
• Prepare guest checks and process payments.
• Light food preparation and service as needed.
• Promote and upsell drinks and promotions.
• Maintain bar cleanliness and compliance with regulations.
• Secure beverages and bar storage areas.

Skills

Bartending experience

Customer service

Cash handling

Communication skills

Night/weekend availability

Education

T.I.P.S. certification

Tools

Point-of-sale system

Job description

AC Hotel by Marriott Boston Downtown
225 Albany St
Boston, MA 02118, USA

Description

We are seeking an experienced and friendly On Call Bartender to join our team. You will be the face of our bar, providing memorable experiences for our guests. In this role you will need to be quick on your feet, have a positive upbeat attitude, and enjoy talking to people. If this sounds like you, we would like to meet you!

General Responsibilities:

• Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible).
• Prepare and serve alcoholic and non-alcoholic drinks and menu items where offered to hotel guests.
• Oversee the stock of liquor and bar supplies.
• Prepare guest checks and collect payment.
• Light food preparation and service as needed.
• Promote and upsell drinks and special drink promotions.
• Create alcoholic beverages using proper portion controls and control service to ensure no over-serving.
• Maintain accountability of all beverages, use proper judgement, refuse service to guests who are intoxicated or disruptive.
• Ensure cleanliness of glass, china, and silverware before use.
• Comply with all liquor laws, health regulations, and Colwen and brand standards and policies.
• Set up bar prior to opening; ensure bar is clean pre- and post-shift according to operational standard.
• Ensure cleanliness and condition of bar, bar unit, food prep and storage equipment, tables and other tools.
• Perform side duties such as cleaning, garnish prep, misc. stocking, and preparation.
• General knowledge of hotel, area, and events to answer any guest questions.
• Take payment and process all payment methods in a timely manner as set by Colwen policy.
• Secure all alcoholic beverages, cabinets, and storage areas.

Requirements:

• One year of bartending experience
• T.I.P.S. certification or State specific equivalent (within 30 days if certification is expired)
• Ability to operate point-of-sale system
• Extensive knowledge of drink preparation and/or service
• Ability to remain calm when dealing with difficult guests
• Ability to work quickly and efficiently
• Excellent interpersonal skills and service focus
• Ability to maintain personal hygiene
• Must meet the legal age requirement of the jurisdiction
• Ability to work 7-day rotational schedule, including nights, weekends and holidays

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.