Bartender - HRC Pigeon Forge

Hard Rock Cafe; Pigeon Forge (TN); On-site; USD 19,286 - 30,307; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Hard Rock Cafe is seeking a bartender to deliver high-energy service and memorable experiences. You will craft drinks to spec, ensure responsible alcohol service, and support food service during shifts.

The role involves cash handling, POS transactions, upselling, and maintaining a clean, organized bar area to keep guests satisfied. Ideal candidates bring beverage knowledge, guest-centric communication, and the ability to manage inventory and I.D.

Qualifications

• Experience in bartending and alcohol service.
• Ability to handle cash and other forms of payment.
• Ability to maintain a clean, organized bar and work area.
• Strong guest service mindset and communication skills.
• Willingness to upsell and create memorable experiences.

Responsibilities

• Making drinks to spec recipe.
• Demonstrating responsible alcohol service.
• Serving food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checking I.D.s – for guests who appear to be under 30 years old.
• Maintaining proper cash drawer balances.
• Directing guests to areas/restrooms.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Maintaining a clean and organized bar area.
• Maintaining proper product pars – through bar pulls & inventories.
• Stocking liquor, beer, wine and glassware throughout the shift.
• Properly labeling, dating, covering and refrigerating prepped items for the bar.
• Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware.
• Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.
• Answering questions - accurately and politely.
• Creating memorable experiences.
• Entertaining guests to create “Raving fans".

Skills

Bartending

Cash handling

POS system

Food service

Customer service

Tools

POS system

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).

• Making drinks to spec recipe.
• Demonstrating responsible alcohol service.
• Serving food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checking I.D.s – for guests who appear to be under 30 years old.
• Maintaining proper cash drawer balances.
• Directing guests to areas/restrooms.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Maintaining a clean and organized bar area.
• Maintaining proper product pars – through bar pulls & inventories.
• Stocking liquor, beer, wine and glassware throughout the shift.
• Properly labeling, dating, covering and refrigerating prepped items for the bar.
• Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware.
• Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.
• Answering questions - accurately and politley.
• Creating memorable experiences.
• Entertaining guests to create “Raving fans".

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.