Bartender - Hotel Cleveland, Autograph Collectio

Coury Hospitality; Cleveland (OH); On-site; USD 17,000 - 28,000; Full time

Job summary

Coury Hospitality in Cleveland, OH is seeking an energetic bartender to deliver exceptional beverage experiences. You will prioritize guests, craft cocktails, and maintain a welcoming bar environment.

Applicants should have spirits knowledge, strong multitasking, and excellent guest service, with the ability to upsell and work efficiently during busy periods.

Qualifications

• Must be age 21 or above.
• Outgoing personality and strong communication skills.
• Knowledge of wine and beverage brands, drinks, and prices.
• In-depth knowledge of house cocktails and standard recipes.
• Ability to suggest food and drink pairings.
• Familiarity with POS operations and basic math for handling money.
• Basic sanitation knowledge.

Responsibilities

• Greet guests promptly and seat them in a friendly manner.
• Present menus, take beverage orders, prepare and serve drinks per standard recipes.
• Perform wine service when needed and upsell drink specials and food items.
• Check in with guests to ensure satisfaction and address requests.
• Record orders accurately in the POS system and process payments.
• Maintain bar cleanliness and restock inventory as needed.

Skills

Outgoing personality

Excellent communication

Wine knowledge

Mixology skills

Customer service oriented

Education

Bartender Certification

Tools

POS system

Job description

POSITION SUMMARY:

Bartenders possess great ability to prioritize,multitask,and communicate effectively. They have extensive spirits knowledge and an inspired understanding of how different flavors balance each other in cocktails. Bartenders are responsible for delivering exceptional drinking and dining experiences at the bar, producing all cocktails and beer for the dining room and bar, all while remaining attentive and hospitable to the guests in front of them. Must be able to create a friendly, welcoming environment and respond to all guests with a cheerful, helpful attitude with the goal of maximizing and enriching the guestexperience.

PRIMARY JOB DUTIES:

• Observe customers as they enter the bar area and ensure they are greeted promptly and properly and seated in a friendly manner (within 1 minute of approaching the bar).
• Present drink menus, make recommendations and answer questions regarding beverages. Take beverage orders from guests and servers. Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipes. Upsell drink specials and food items as directed by management.
• Execute wine service when necessary.
• Check in regularly with every guest to ensure satisfaction with food and drinks.
• Communicate all allergy and dietary restriction information clearly on tickets.
• Take tables in the bar or dining room, as assigned by management.
• Record drink orders accurately and immediately into the Point of Sale (POS) system.
• Accept guest payment, process credit card charges and make change (if applicable).
• Learn the names of patrons and personally recognize our regulars.
• Provide gracious and professional service in an efficient manner. Conduct oneself in a professional manner with the awareness that all actions and communications are within guests' view.
• Respond promptly and courteously to any requests or problems.
• Reportany equipment or bar maintenance problems to Manager.
• Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. Keep bar properly stocked at all times.
• Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
• Assist the restocking and replenishment of bar inventory and supplies.

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

KNOWLEDGE, SKILLS AND ABILITIES:

• Must beage 21 or above.
• Outgoing personality, positive attitude and strong communication skills.
• Must be knowledgeable of wine and beverage brand selections, drink garnishes, prices, etc. Comprehensive knowledge of wines by the glassand growing knowledge of winesby the bottle.
• Comprehensive knowledge of the inspiration, ingredients, and technique used in all house cocktails. Complete understanding of standardized recipes for classic and contemporary cocktails.
• Able to confidently make food and beverage pairing recommendations.
• Knowledgeof pre-check register operation. Possess basic math skills and have the ability to handle money.
• Knowledgeof computer operations and ordering procedures.
• Knowledgeable basic sanitation.

PHYSICAL DEMANDS:

• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to reach, bend, stoop and frequently lift upto 40 pounds.

This job description is not intended to create a contract of employment. Employment with the Company isat-willand may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.