Bartender - Hilton Harrisburg, PA 17101

Hotel Equities; Harrisburg (Dauphin County); On-site; USD 6,900 - 9,600; Full time

Benefits offered by this job

Medical/Dental/Vision (Full-Time)

Vacation & Holiday Pay

401(k) with company match

Employee discount

Flexible schedule

Life insurance

Parental leave

Referral program

Job summary

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a Bartender for the Hilton Harrisburg in Harrisburg, PA. The position focuses on serving beverages and food to guests in a courteous and timely manner, handling cash, and assisting other servers with beverage service.

The role requires knowledge of bar operations, basic math, and strong guest service skills. Must comply with liquor laws and maintain a neat appearance.

Qualifications

• Basic knowledge of food and beverage preparation and service of alcoholic beverages.
• Basic mathematical skills for cash handling and POS.
• Basic English writing skills for requisitions, balance sheets and vouchers.
• Manual dexterity to handle garnishes, glassware, ice and stock.
• Ability to read, speak and understand English to communicate with guests.

Responsibilities

• Greet guests, promote and document orders for drinks, mix and garnish drinks.
• Input orders into a POS and create checks; balance tabs.
• Reconcile product and cash at host and cash bars.
• Receive cash, give change, verify charges and balance money.
• Lock up and store beverage, food and equipment items; deposits and balance checks.
• Attend mandatory meetings and perform general cleaning to keep area tidy.

Skills

Food & beverage knowledge

Basic math skills

English writing skills

Manual dexterity

English language skills

Menu knowledge

POS proficiency

Stamina standing

Education

High school diploma

Job description

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable

Harrisburg, PA

Essential Job Duties And Responsibilities

THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.

• 15% - MAINTAINS PROPER AND ADEQUATE SET-UP OF THE BAR ON A DAILY BASIS. THIS INCLUDES REQUISITIONING AND STOCKING OF ALL BEER, WINE, SPIRITS, PAPER PRODUCTS, STRAWS AND STIRRERS, CONDIMENTS AND PRODUCE BASED ON PROJECTIONS FROM THE DAILY BEO’S.
• 5% - RESPONSIBLE FOR MAINTAINING STOCK, CUTTING, AND STORING OF ALL FRESH FRUIT AND VEGETABLE GARNISHES, JUICES AND OTHER PERISHABLES DAILY TO ENSURE PRODUCT QUALITY.
• 20% - INPUTS ORDERS INTO A REGISTER AT THE POINT OF SALE AND CREATES A CHECK FOR EACH GUEST AND PERSONNEL GUESTS, INCLUDING THOSE SERVED BY OTHER BEVERAGE SERVERS, TO MAINTAIN ACCOUNTABILITY OF ALL BEVERAGES SERVED. GUARANTEE TABS.
• 10% - ABILITY TO RECONCILE PRODUCT TO MAINTAIN ACCOUNTABILITY OF HOST AND CASH BARS.
• 10% - RECEIVES CASH FROM GUESTS, MAKES ANY CHANGE NEEDED, VERIFIES VALIDITY OF CHARGES, RECORDS CHARGES, AND ENSURES VOUCHERS ARE PROPERLY EXECUTED, IN ORDER TO BALANCE ALL MONEYS.

Pay Range

Starting from USD $5.50/Hr.

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Bartender for the Hilton Harrisburg in Harrisburg, PA.

Position Summary

TO SERVE BEVERAGES AND/OR FOOD TO THE GUESTS IN A FRIENDLY, COURTEOUS AND TIMELY AND MANNER, RESULTING IN GUEST SATISFACTION. ALSO, TO PREPARE BEVERAGES FOR OTHER SERVERS TO SUPPLY TO GUESTS, AND ACT AS CASHIER FOR THE LOUNGE.

Essential Job Duties And Responsibilities

• 15% - MAINTAINS PROPER AND ADEQUATE SET-UP OF THE BAR ON A DAILY BASIS. THIS INCLUDES REQUISITIONING AND STOCKING OF ALL BEER, WINE, SPIRITS, PAPER PRODUCTS, STRAWS AND STIRRERS, CONDIMENTS AND PRODUCE BASED ON PROJECTIONS FROM THE DAILY BEO’S.
• 5% - RESPONSIBLE FOR MAINTAINING STOCK, CUTTING, AND STORING OF ALL FRESH FRUIT AND VEGETABLE GARNISHES, JUICES AND OTHER PERISHABLES DAILY TO ENSURE PRODUCT QUALITY.
• 40% - GREETS GUESTS IN A COURTEOUS AND FRIENDLY MANNER, PROMOTES AND DOCUMENTS ORDERS FOR DRINKS. MIXES, GARNISHES AND PRESENTS DRINKS USING STANDARD INGREDIENT RECIPES AND PRACTICING PRUDENT PORTION CONTROL. CHECK GUESTS FOR PROPER IDENTIFICATION. DETECT AND ACT UPON GUEST INEBRIATION AS TRAINED. DEMONSTRATE KNOWLEDGE OF LIQUOR LAWS.
• 20% - INPUTS ORDERS INTO A REGISTER AT THE POINT OF SALE AND CREATES A CHECK FOR EACH GUEST AND PERSONNEL GUESTS, INCLUDING THOSE SERVED BY OTHER BEVERAGE SERVERS, TO MAINTAIN ACCOUNTABILITY OF ALL BEVERAGES SERVED. GUARANTEE TABS.
• 10% - ABILITY TO RECONCILE PRODUCT TO MAINTAIN ACCOUNTABILITY OF HOST AND CASH BARS.
• 10% - RECEIVES CASH FROM GUESTS, MAKES ANY CHANGE NEEDED, VERIFIES VALIDITY OF CHARGES, RECORDS CHARGES, AND ENSURES VOUCHERS ARE PROPERLY EXECUTED, IN ORDER TO BALANCE ALL MONEYS.
• 5% - LOCKS UP AND STORES ALL BEVERAGE, FOOD AND OTHER EQUIPMENT ITEMS, DEPOSITS CASH DROPS AND SECURES BANK. BALANCE CHARGES.

Other Duties

• ATTEND MANDATORY MEETINGS.
• PERFORM GENERAL CLEANING TASKS TO ADHERE TO HEALTH AND SAFETY STANDARDS.
• KEEP WORK AREA CLEAN AND ORGANIZED.
• COMPLETE OTHER DUTIES AS ASSIGNED BY SUPERVISOR SUCH AS ASSISTING SECURITY WITH DISORDERLY GUESTS.
• MUST ADHERE TO ALL STATE, FEDERAL AND CORPORATE LIQUOR REGULATIONS PERTAINING TO SERVING ALCOHOLIC BEVERAGES TO MINORS AND INTOXICATED GUESTS TO ENSURE ALL LAWS ARE BEING FOLLOWED.
• REGULAR ATTENDANCE IN CONFORMANCE WITH THE STANDARDS, WHICH MAY BE ESTABLISHED BY HILTON FROM TIME TO TIME, IS ESSENTIAL TO THE SUCCESSFUL PERFORMANCE OF THIS POSITION. DUE TO THE CYCLICAL NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.
• ALL TEAM MEMBERS MUST MAINTAIN A NEAT, CLEAN AND WELL-GROOMED APPEARANCE (SPECIFIC STANDARDS AVAILABLE).

PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.

Required Knowledge / Skills / Abilities

• MUST HAVE BASIC KNOWLEDGE OF FOOD AND BEVERAGE PREPARATION AND SERVICE OF VARIOUS ALCOHOLIC BEVERAGES.
• BASIC MATHEMATICAL SKILLS NECESSARY TO OPERATE A CASH REGISTER, MAKE CHANGE, TOTAL GUEST CHECKS, COUNT TOTAL BANK, PREPARE CASH DROPS, TOTAL ALL OTHER CHARGES, AND UNDERSTAND PORTION SIZES.
• BASIC ENGLISH LANGUAGE WRITING SKILLS NECESSARY FOR COMPLETION OF REQUISITIONS, BALANCE SHEETS AND VOUCHERS.
• SUFFICIENT MANUAL DEXTERITY IN HANDS IN ORDER TO USE A KNIFE TO MAKE GARNISH, PICK UP GLASSWARE AND BOTTLES, SCOOP ICE, MIX DRINKS, AND REACH OVERHEAD TO RETRIEVE STOCK.
• ABILITY TO READ, SPEAK AND UNDERSTAND THE ENGLISH LANGUAGE IN ORDER TO COMMUNICATE WITH GUESTS AND TAKE ORDERS.
• ABILITY TO REMEMBER, RECITE AND PROMOTE THE VARIETY OF MENU ITEMS.
• ABILITY TO OPERATE A KEYBOARD AND POINT OF SALE PROCEDURES TO PRE-CHECK AN ORDER AND CLOSE OUT A CHECK.
• ABILITY TO STAND AND WORK IN CONFINED SPACES FOR LONG PERIODS OF TIME.

DESIRED SOFTWARE PROFICIENCIES: NONE

SUPERVISORY R ESPONSIBILITIES: NONE

Education / Experience

• HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.
• BARTENDING WORK EXPERIENCE REQUIRED. GUEST RELATIONS/SERVICE EXPERIENCE PREFERRED.
• RAMP CERTIFICATION WITHIN 30 DAYS OF HIRE.
• MEET MINIMUM AGE_REQUIREMENTS_OF JURISDICTION.

Physical Requirements

THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:

FREQUENCY KEY: NEVER – 0 HOURS; RARE – UP TO 1 HOUR; OCCASIONAL – 1-3 HOURS; FREQUENT – 3-6 HOURS; CONSTANT – 6-8 HOURS

PHYSICAL ACTIVITY & FREQUENCY

SITTING RARE

WALKING OCCASIONAL

CLIMBING STAIRS OCCASIONAL

CROUCHING/BENDING/STOOPING FREQUENT

REACHING FREQUENT

GRASPING CONSTANT

PUSHING/PULLING FREQUENT

NEAR VISION CONSTANT

FAR VISION CONSTANT

HEARING CONSTANT

TALKING CONSTANT

SMELL CONSTANT

TASTE RARE

LIFTING/CARRYING (# LBS) FREQUENT – UP TO 50 LBS.

TRAVEL RARE

ENVIRONMENT

• WORK INSIDE 100% OF 8 HOUR SHIFT.

Amazing Benefits At A Glance

• Team Driven and Values Based Culture
• Medical/Dental/Vision (Full-Time employees)
• Vacation & Holiday Pay (Full-Time employees)
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio starting at $35 per night!
• 401(k) with company match
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program