Bartender-Full Time

PCH Hotels & Resorts Inc.; Birmingham (AL); On-site; USD 28,000 - 42,000; Full time

Job summary

PCH Hotels & Resorts Inc. in Birmingham, AL is seeking an enthusiastic Bartender to deliver exceptional service across our hotel bar, pool, and restaurant outlets.

You will craft cocktails, wine, and beer, check IDs to verify legal age, maintain a well-stocked bar, engage with guests, and promote daily specials while adhering to ABC rules and safety guidelines. Join a team that values guest satisfaction, timely service, and polished presentation, with opportunities to advance within the

Qualifications

• Deliver cocktails and beverages with accuracy and presentation.
• Check IDs to verify legal drinking age.
• Maintain bar inventory and supplies.
• Engage with guests and take orders.
• Recommend food and drinks based on guest preferences.
• Promote daily specials and unique offerings.
• Adhere to ABC regulations and safety guidelines.

Responsibilities

• Prepare a wide range of cocktails and beverages.
• Serve wine, beer, and other drinks with proper presentation.
• Check customers' IDs to confirm legal drinking age.
• Maintain a well-organized bar inventory and stock levels.
• Interact with guests, taking orders and serving snacks and drinks promptly.
• Provide personalized recommendations based on guest preferences.
• Promote daily specials and unique offerings.
• Ensure compliance with all alcohol service regulations.
• Participate in daily stand-up meetings to stay informed about updates.
• Maintain cleanliness and hygiene of bar surfaces and floors.
• Assist with monthly inventory counts and reporting gratuities.

Skills

Customer service

Communication

Attention to detail

Alcohol service

Job description

As a member of our hospitality team, the primary responsibility of a Bartender is to deliver exceptional customer service in the hotel's Bar, Pool, and Restaurant outlets by creating and serving a variety of cocktails and drinks. This role is essential for creating a positive and enjoyable bar experience for our guests by creating a positive first impression with a warm smile and addressing guests by name whenever possible. This role is responsible for checking customers' identification to ensure they meet the legal drinking age, preparing cocktails and serving wine, draught, or bottled beer, and maintaining inventory and supplies at the bar. A crucial part of this role is to assess guest needs and preferences, make recommendations for food and drinks, and offer daily specials.

• Prepare a wide range of alcoholic and non-alcoholic beverages, ensuring accurate recipes and proper presentation.
• Serve wine, draught or bottled beer, and other beverages responsibly, checking customers' identification to confirm they meet the legal drinking age.
• Maintain a well-organized bar inventory and ensure an adequate supply of supplies for smooth operations.
• Engage with customers in a friendly and professional manner, taking their orders and serving snacks and drinks promptly.
• Evaluate customers' preferences and needs to provide personalized recommendations for food and drinks.
• Promote daily specials and highlight unique offerings to enhance the guest experience.
• Prioritize exceptional customer service, focusing on guest satisfaction and ensuring a pleasant and memorable visit.
• Adhere to all food and beverage regulations, including responsible alcohol service and safety guidelines.
• Actively participate in daily stand-up meetings to stay informed about specials, promotions, and any relevant updates.
• Handle orders and requisitions of liquors and supplies to maintain a well-stocked and appealing bar display.
• Prepare garnishes for drinks, ensuring attractive and visually appealing presentations.
• Maintain cleanliness and hygiene standards by wiping all surfaces nightly and cleaning the floors regularly.
• Proactively take out trash as needed throughout the night to maintain a clean and organized workspace.
• Assist with monthly inventory counts to keep track of stock levels and identify any discrepancies.
• Accurately report gratuities according to company guidelines and federal law.
• Observe and comply with all requirements, training, and restrictions set forth by the Alcohol Beverage Control (ABC) board to ensure strict adherence to alcohol service regulations.