Pool Bartender-- Seasonal

PCH Hotels And Resorts, Inc.; Birmingham (AL); On-site; USD 40,000 - 52,000; Full time

Job summary

PCH Hotels And Resorts, Inc. in Birmingham seeks a friendly Bartender to deliver exceptional service across our Bar, Pool, and Restaurant. You will craft cocktails and non-alcoholic drinks, greet guests by name when possible, verify legal drinking age, and ensure a warm, memorable bar experience.

This role emphasizes accuracy in recipes, inventory management, and alignment with daily specials. You will engage guests, suggest pairings, and maintain cleanliness while following Alcohol Beverage

Responsibilities

• Prepare a wide range of alcoholic and non-alcoholic beverages with accurate recipes and proper presentation.
• Serve wine, beer, and cocktails responsibly while verifying the customer’s age.
• Maintain a well-organized bar inventory and ensure adequate supplies for smooth operations.
• Engage with guests in a friendly, professional manner and take orders promptly.
• Recommend foods and drinks based on guest preferences and daily specials.
• Highlight daily specials to enhance the guest experience.
• Comply with all applicable alcohol service regulations and safety guidelines.
• Participate in daily stand-up meetings to stay informed about promotions and updates.
• Handle liquor and supply orders to keep the bar well stocked.
• Prepare garnishes for drinks and maintain cleanliness and hygiene across surfaces and floors.
• Keep a clean, organized workspace and manage trash disposal as needed.
• Assist with monthly inventory counts and report any discrepancies.
• Report gratuities accurately in line with company policy and federal laws.
• Observe Alcohol Beverage Control (ABC) rules and company policies at all times.

Job description

As a member of our hospitality team, the primary responsibility of a Bartender is to deliver exceptional customer service in the hotel's Bar, Pool, and Restaurant outlets by creating and serving a variety of cocktails and drinks. This role is essential for creating a positive and enjoyable bar experience for our guests by creating a positive first impression with a warm smile and addressing guests by name whenever possible. This role is responsible for checking customers' identification to ensure they meet the legal drinking age, preparing cocktails and serving wine, draught, or bottled beer, and maintaining inventory and supplies at the bar. A crucial part of this role is to assess guest needs and preferences, make recommendations for food and drinks, and offer daily specials.

• Prepare a wide range of alcoholic and non-alcoholic beverages, ensuring accurate recipes and proper presentation.
• Serve wine, draught or bottled beer, and other beverages responsibly, checking customers' identification to confirm they meet the legal drinking age.
• Maintain a well-organized bar inventory and ensure an adequate supply of supplies for smooth operations.
• Engage with customers in a friendly and professional manner, taking their orders and serving snacks and drinks promptly.
• Evaluate customers' preferences and needs to provide personalized recommendations for food and drinks.
• Promote daily specials and highlight unique offerings to enhance the guest experience.
• Prioritize exceptional customer service, focusing on guest satisfaction and ensuring a pleasant and memorable visit.
• Adhere to all food and beverage regulations, including responsible alcohol service and safety guidelines.
• Actively participate in daily stand-up meetings to stay informed about specials, promotions, and any relevant updates.
• Handle orders and requisitions of liquors and supplies to maintain a well-stocked and appealing bar display.
• Prepare garnishes for drinks, ensuring attractive and visually appealing presentations.
• Maintain cleanliness and hygiene standards by wiping all surfaces nightly and cleaning the floors regularly.
• Proactively take out trash as needed throughout the night to maintain a clean and organized workspace.
• Assist with monthly inventory counts to keep track of stock levels and identify any discrepancies.
• Accurately report gratuities according to company guidelines and federal law.
• Observe and comply with all requirements, training, and restrictions set forth by the Alcohol Beverage Control (ABC) board to ensure strict adherence to alcohol service regulations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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