Bartender for Riverwalk Hotel

HEI Hotels & Resorts; San Antonio (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free trainings

Free lunch

Free parking

Uniforms

Bus pass

Job summary

HEI Hotels & Resorts at Hotel Contessa on the San Antonio Riverwalk seeks an enthusiastic bartender/ beverage server to deliver hospitable service and maintain an efficient bar station. You will handle orders, prepare drinks, and ensure accurate cash handling in a fast-paced guest environment.

We value hotel experience and strong guest communication, with opportunities for growth, free trainings, and a supportive team culture in a on-site setting on the Riverwalk.

Qualifications

• Hotel experience preferred.
• Must communicate well with guests.
• Knowledge of food and beverage preparation and service of alcoholic beverages.
• Basic math skills to operate a cash register and handle payments.
• Good manual dexterity for garnishes, glassware and stock handling.
• Ability to remember and promote menu items.
• Ability to use a POS to pre-check orders and close checks.
• Ability to stand and work in confined spaces for long periods.
• Ability to establish effective working relationships with colleagues and guests.
• Excellent verbal and written communication skills.

Responsibilities

• Maintains proper setup of the bar daily and stock beverages and supplies.
• Manages garnishes, juices and perishables to ensure quality.
• Greet guests, take and document drink orders; present drinks.
• Adheres to state, federal and corporate alcohol-service regulations.
• Enter orders into POS; create checks; maintain accountability.
• Handle cash, verify charges and balance cash drops.
• Lock and store beverages and equipment; secure banking.
• Adhere to attendance rules and regular work schedule.
• Perform additional duties as assigned.

Skills

Guest communication

Alcohol knowledge

Cash handling

POS operation

Manual dexterity

Menu knowledge

Teamwork

Hotel experience

Standing endurance

Verbal/written communication

Tools

Point of Sale system

Job description

About Us

An intimate, all-suite retreat set directly on San Antonio's beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio's rich history and vibrant culture. As an employer of choice, we offer great career potential, free trainings, free lunch, free bus pass or free parking, uniforms and a fun environment with a work/life balance for all of our associates. Are you ready to join our Sassy Team? Let's have a chat to discuss how we can elevate your career.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

Serve guests in hospitable manner to ensure positive guest experience.

Essential Duties and Responsibilities

• Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
• Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes, and presents drinks using standard ingredient recipes and practicing prudent portion control.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.
• Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all money.
• Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.
• Must communicate well with guests.
• Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
• Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation.
• Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation.
• Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation.
• Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.