Banquet Set-up

HEI Hotels & Resorts; San Antonio (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Complimentary meals

Discounted parking

Marriott room rate discount

Job summary

Westin Riverwalk Hotel, part of HEI Hotels & Resorts, is seeking a Banquet Assistant to support banquet events and ensure a positive guest experience. This role involves setting up rooms, coordinating with the Banquet Manager, and maintaining cleanliness and readiness for ongoing functions.

Ideal candidates will demonstrate physical stamina for long shifts, ability to lift up to 100 lbs, and clear verbal and written communication to interact with supervisors, colleagues, and guests.

Qualifications

• Effective verbal and written communication with diverse audiences.
• Ability to lift and move heavy objects up to 100 lbs.
• Ability to move goods with a hand cart/truck up to 500 lbs.
• Must be able to stand for long periods and perform physical tasks.

Responsibilities

• Assist Banquet Manager in preparations for banquet events.
• Set up meeting rooms according to guest specifications, including transport of tables, chairs, and equipment.
• Supply and replenish meeting rooms with glasses and water.
• Break down meeting rooms after events and return to storage for next use.
• Maintain cleaning schedules for meeting rooms and ballrooms.

Skills

Verbal communication

Written communication

Physical endurance

Attention to detail

Team collaboration

Job description

About Us

Nestled along the iconic San Antonio River Walk, the luxurious Westin Riverwalk Hotel invites you to join our team and work in a stunning location, steeped in history and culture. Beyond our comprehensive health insurance and employer-matching 401k plans, our associates enjoy a variety of on-site perks, including complimentary meals, free bus passes, and significantly discounted downtown parking. At the heart of our success is our Loves Culture, where we celebrate and recognize the mafic our team members bring to our work environment. We believe in fostering a supportive and inclusive atmosphere where every associate fees valued and appreciated. As a member of the Westin Riverwalk family, you'll also benefit from the Marriott Room Rate Discount program, which offers exclusive room rate discounts at thousands of hotels worldwide, many of which include a 20% discount food and beverages. Ready to be a part of something special? Come join our team and experience the best of what San Antonio has to offer!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.

Essential Duties and Responsibilities

• Communicate with supervisor throughout shift to be aware of the work.

• Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.

• Supply and replenish meeting rooms with clean glasses and fresh water.

• Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.

• Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).

• Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs. through a crowded room with or without reasonable accommodation.

• This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down with or without reasonable accommodation.

• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs. with or without reasonable accommodation.

• Ability to stand for long periods of time with or without reasonable accommodation.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.