Room Attendant for Hotel

HEI Hotels & Resorts; San Antonio (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Uniforms

Free meals during shifts

On-the-job training

Work-life balance

Job summary

Hotel Contessa, a HEI Hotels & Resorts property on the Riverwalk in San Antonio, seeks a dedicated Room Attendant to maintain guest rooms and public areas to the highest standards. You will work with a friendly team, follow cleaning procedures, handle linens and amenities, and report maintenance issues promptly.

This role offers a reliable schedule and opportunities for growth within HEI Hotels & Resorts. We provide uniforms, on-shift meals, training, and a supportive, inclusive work environment

Qualifications

• Ability to scrub and scour surfaces and reach high areas.
• Must be a team player and willing to pitch in.
• Knowledge of cleaning agents and safe chemical use.
• Ability to push/pull equipment weighing up to 100 lbs.
• Strong verbal and written communication skills.
• Ability to adapt communication style for different audiences.

Responsibilities

• Clean bathrooms, mirrors, walls, tiles, and floors.
• Follow cleaning procedures and safety instructions.
• Make beds and change linens, with lifting requirements up to 50 lbs.
• Dust furniture, window ledges, and shelves.
• Vacuum rooms and empty trash.
• Restock amenities and linens in guest rooms.
• Manage room keys and inspect for cleanliness and readiness.
• Maintain regular attendance and punctuality.
• Perform other duties as assigned.

Skills

Surface cleaning

Team player

Chemicals knowledge

Heavy lifting

Verbal and written communication

Adaptability

Job description

About Us

An intimate, all-suite retreat set directly on San Antonio’s beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio’s rich history and vibrant culture. As an employer of choice, we offer great career potential, free trainings, free lunch, free bus pass or free parking, uniforms and a fun environment with a work/life balance for all of our associates. Are you ready to join our Sassy Team? Let’s have a chat to discuss how we can elevate your career.

Don’t meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties and Responsibilities

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping.

• Adhere to cleaning procedures and instructions for use of cleaning agents.

• Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.

• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.

• Push and pull vacuum throughout the entire room and empty trash.

• Replenish amenities, linens, and supplies in guest room.

• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.

• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.

• Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.

• Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.

• Effective verbal and written communication skills.

• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dentalprograms through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our ‘YouDecide’ and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.