Bartender - FOH

Otg-Management-0086288d; Arlington (VA); On-site; USD 21,000 - 34,000; Full time

Job summary

Otg-Management-0086288d is seeking a Bartender at Ronald Reagan Washington National Airport (DCA). The ideal candidate will have 1–2 years of bartending experience in a fast-paced environment and must possess excellent customer service skills.

The role entails preparing drinks, serving guests, and adhering to OTG's service standards. Certifications in TIPS and ServSafe are required. Flexibility to work varied hours including nights and weekends is necessary.

Qualifications

• 1–2 years of bartending experience in a fast-paced environment.
• Must be at least 18 years of age.
• Knowledge of spirits and beverage service.

Responsibilities

• Ensure guest satisfaction and follow OTG service standards.
• Prepare drinks and maintain cleanliness in service areas.
• Greet guests and communicate effectively with team.

Skills

Bartending experience

Preparing classic cocktails

Fluency in English

Customer service skills

Education

TIPS Certification

ServSafe Certification

Job description

This position is for a Bartender at Ronald Reagan Washington National Airport (DCA).

Pay rate: $3.60 plus tips.

Position Summary

Bartenders at DCA are responsible for ensuring guest satisfaction and executing the OTG steps of service to the highest standards.

Responsibilities

• Follow OTG steps of service, standard operating procedures.
• Greet guests pleasantly.
• Walk guests through the OTG ordering and payment system.
• Highlight menu, food and beverage options, and make suggestions based on guest preferences and/or dietary restrictions/allergies.
• Prepare drinks following OTG recipes and ensure they are delivered in a timely manner.
• Follow OTG cash handling and cash register policies and procedures.
• Maintain cleanliness within the restaurant's dining and service stations.
• Support with moving and installing kegs of beer, CO2 tanks, and soda gun.
• Communicate with chefs and managers to ensure food is delivered to guests in a timely manner.
• Adhere to all safety and sanitation regulations.
• Participate in training sessions and team meetings as required.
• Assist team members as needed.
• Inform MOD on guest complaints/feedback/inquiries.
• Monitor and report intoxicated guests to MOD.
• Inform leadership team of low inventory and equipment issues.
• Perform additional tasks requested by the OTG leadership team.

Qualifications

• 1–2 years of bartending experience in a fast‑paced, high‑volume environment.
• Must be at least 18 years of age.
• Familiarity with preparing classic cocktails and knowledge of spirits.
• Proficiency with food and beverage service, including beer, wine, and cocktail pairings.
• Fluent and fully conversational in English.
• Bartenders must obtain TIPS certification within 90 days of employment.
• Must obtain ServSafe Certification or equivalent within 30 days of being hired.\
• Able to lift 35 lbs. in weight.
• Must be mobile and able to stand for extended periods, stoop, kneel, and crouch.
• Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions; must be flexible.

Equal Employment Opportunity Statement

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal‑opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

Location: Ronald Reagan Washington National Airport (DCA)