Bartender and Events/Food & Beverage Team Member

GOLFSHORE PLAYHOUSE; Naples (FL); On-site; USD 25,000 - 30,000; Part time

Job summary

Gulfshore Playhouse in Naples, FL invites a part-time, seasonal Team Member to join our hospitality-forward staff as we move into a new state-of-the-art theatre. You will serve guests, take orders, and support concessions with a focus on exceptional service.

The role requires strong customer service, ability to handle cash, and comfort with standing for long periods. Prior food/beverage or event experience is preferred, and the team emphasises accuracy, teamwork, and a welcoming atmosphere.

Qualifications

• Previous experience in events or food and beverage preferred.
• Excellent customer service and hospitality skills.
• Ability to work under pressure and adapt to changing situations.
• Strong organizational and multitasking skills.
• Strong cash handling skills.
• Knowledge of Toast POS or a similar point-of-sale system.
• Basic knowledge of food safety and hygiene practices.
• Time management to ensure prompt service.
• Ability to stand for 6-8 hours and lift up to 50 lbs.

Responsibilities

• Prepare and serve food and beverages to patrons in a timely manner.
• Provide excellent customer service by taking orders and offering menu recommendations.
• Maintain cleanliness and organization of the concession area.
• Handle cash transactions and process payments accurately.
• Assist in setup and breakdown for events and special functions.
• Collaborate with staff to provide a world-class guest experience.

Skills

Customer service

Hospitality

Organizational skills

Multitasking

Cash handling

Time management

Stamina

Teamwork

Tools

Toast POS

Job description

Gulfshore Playhouse, a mission-driven, professional theatre company located in Naples, Florida,
is seeking a dynamic, detail-oriented, and hospitality driven individual to serve as a Team
Member. Join us at this exciting time, as we prepare to move into our new, state-of-the-art
theatre, and usher in a new era of professional theatre in Southwest Florida.

Gulfshore Playhouse offers a diverse season of straight plays and musicals ranging from
venerated classics and Broadway hits to contemporary works and world premieres. The
Playhouse is passionately committed to producing high-quality, professional theatre which
exceeds the expectations of the cultured residents and visitors of Naples, FL, many of whom are
regular theatre patrons in New York, Chicago, Boston, Philadelphia, and Washington, D.C.

Gulfshore Playhouse has performed for many years in an intimate 200-seat venue at the Norris
Center, a municipal building run by the City of Naples. The Playhouse is in the final phases of a
$72M capital campaign and is fully under construction on the Baker Theatre and Education
Center, a state-of-the-art facility, featuring a 368-seat mainstage with a Broadway-sized stage, a
125-seat flexible space, rehearsal studios, classrooms, and rental space. In 2022, Gulfshore
Playhouse became nationally recognized as the 77th member of the League of Resident Theatres
(LORT). This is an extraordinarily exciting time for the Playhouse, which is experiencing
unprecedented growth.

Status: Part-time, seasonal position

Pay range: $18 per/hr, occasional tips

Start Date: October 2024

Representative Duties:

• Prepare and serve food and beverages (alcoholic and non-alcoholic) to patrons in a timely manner.
• Provide excellent customer service by taking orders, answering questions, and providing menu item recommendations.
• Strong problem-solving abilities and a proactive approach to guest satisfaction.
• Ensure compliance with health and safety regulations in food handling and serving of alcohol.
• Maintain cleanliness and organization of the concession area, including washing glassware and utensils, restocking supplies, and disposing of waste.
• Maintain acceptable food and beverage cost levels by managing inventory, waste, and reporting any discrepancies.
• Handle cash transactions and process payments quickly and accurately.
• Complete opening and closing duties as assigned or delegated by management.
• Assist in preparation and execution of special events, including fundraisers, galas, and private functions.
• Set up/breakdown for events according to pre-established layouts and instructions. This includes, but is not limited to, tables, chairs, linens, glassware, plateware, flatware, etc.
• Collaborate with all Gulfshore Playhouse staff members to provide excellent customer service and create a world-class experience.

The ideal individual will have a passion for providing exceptional service, a keen eye for
precision and detail, excellent communication skills, flexibility, and possess the ability to help
create memorable experiences, ensuring our guests feel welcome and valued. The Playhouse
values hard work, kindness, generosity, passion, and grace-under-pressure.

This position description reflects management's assignment of essential functions; it does not
prescribe or restrict the tasks that may be assigned.

Qualifications:

• Previous experience in events or food and beverage preferred.
• Excellent customer service and hospitality skills.
• Ability to work well under pressure and adapt to changing situations.
• Strong organizational and multitasking skills.
• Strong cash handling skills.
• Knowledge of Toast POS or a similar point-of-sale system.
• Basic knowledge of food safety and hygiene practices.
• Time management skills to ensure prompt service to guests.
• Ability to frequently lift and carry up to 50 lbs.
• Ability to stand for 6-8 hours at a time.
• Enthusiastic and positive demeanor, attention to detail, and the ability to work in a fast-paced environment to contribute to a welcoming and enjoyable atmosphere.

Gulfshore Playhouse is an equal opportunity employer committed to fostering a diverse staff; we strongly encourage people from underrepresented groups and diverse backgrounds to apply.