Bartender (2022)

Wet Willie's; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Iron Cactus in San Antonio, TX is seeking a friendly bartender knowledgeable about tequilas to serve our signature cocktails and tequila flights. You will maintain a neat, professional image and provide excellent guest service.

Your responsibilities include keeping menus up to date, handling cash accurately, issuing prompts for IDs, restocking supplies, and coordinating with expo/management to satisfy guests while adhering to state laws and company standards.

Qualifications

• High school diploma or equivalent preferred.
• Must be 18 years of age or older.
• Valid TABC Certification required.
• Ability to work flexible shifts including nights, weekends, and holidays.
• Able to read menus and follow standard procedures.

Responsibilities

• Maintain friendly, courteous temperament and a neat, clean professional image.
• Have complete menu and bar knowledge; perform all procedures for food and beverage presentation when required.
• Maintain eye contact with guests and anticipate needs.
• Handle cash accurately and promptly with quick, accurate transactions.
• Request ID from guests who look 40 or younger.
• Open, shift change and closing duties; communicate with expo and managers.
• Never serve intoxicated guests or over-serve any guest.
• Keep working areas clean and organized; restock supplies as needed.
• Inform supervisor of problems and take corrective action where necessary.

Skills

Customer service

Cash handling

Communication

Multi-tasking

Fast-paced environment

Education

High School diploma or equivalent

Tools

TABC Certification

Job description

Job 153850 - Bartender (2022)
San Antonio, TX

The primary objective of the bartender is to be friendly with our guests and knowledgable about our tequilas while serving our signature cocktails and tequila flights.

Essential Functions

• Maintain friendly, courteous temperament and a neat, clean professional image.
• Maintain eye contact with Guests.
• Have complete menu and bar knowledge. Know and consistently perform all procedures for food, beverage presentation, plating and delivery when required.
• Anticipate with inquiry guests’ needs.
• Exibits focused sense of urgency and always walks with a purpose.
• Exhibits quick, accurate and careful cash handling methods.
• Request ID of anyone who looks 40 or younger.
• Keep all working areas clean and organized.
• Restock necessary supplies and brings all areas up to standard.
• Prebus when delivering food and beverages.
• Discusses problem areas with manager.
• Never serve intoxicated guest or never over serve any Guest.
• Performs open, shift change and/or closing duties.
• Informs expo, runners, support of special requests, errors.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
• Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives.
• Maintains a favorable working relationship with all employees and purveyors to establish a cooperative environment.
• At all times provides a favorable image of Iron Cactus.
• Notifies manager of any guest that is appears to be unhappy.

Nonessential Functions

• Assists various stations as necessary, e.g. running food.
• Performs other duties and responsibilities as required or requested.

Requirements

Bartenders are required to take care of Guests with 100% compliance to state law, federal law, and company standards.

Qualification Standards

• High School graduate or equivalent preferred
• Must be 18 years of age or older
• Valid TABC Certification required
• Ability to work flexible shifts including, nights, weekends, and holidays
• Ability to work in a fast pace environment
• Must have a courteous, friendly and professional demeanor
• Must be able to pass all quizzes, tests and complete all workbook assignments.
• Must be neatly dressed and well groomed in clean, company approved attire
• Must be able to read menus.
• Stands and walks during 6-8 hour shift; Reaches, bends, stoops and wipes
• Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Must be able to clearly communicate guests’ needs to team members and managers.
• Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
• Accurate math and cash handling
• May be required to carry trays or supplies (10-30 lbs.)
• Must be able to calmly respond to angry guests and notify manager of situation