Bartender

Deep Lagoon; Naples (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Phelan Family Brands in Naples, FL is seeking a skilled Bartender to prepare and serve beverages, deliver exceptional guest service, and contribute to a welcoming bar atmosphere.

The role requires knowledge of drink recipes, proper bar setup, ability to upsell, process orders at the POS, check IDs, maintain bar cleanliness, and work with the team to exceed guest expectations.

Qualifications

• Thorough working knowledge of bartending and drink recipes.
• Ability to build drinks correctly and suggest wine.
• Outgoing, positive personality at all times.
• Complete knowledge of the restaurant's menu.
• Ability to upsell alcohol and food items.
• Proficient with POS systems to ring orders.
• Ability to handle payments and give change.
• Maintain bar cleanliness and reset bar tables quickly.
• Must be 21+ and check IDs.
• Report guest satisfaction issues to Management.
• Takes to-go orders when applicable.

Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages per company recipes.
• Deliver exceptional guest service and create a welcoming bar atmosphere.
• Maintain bar area, restock and keep clean throughout shift.
• Check IDs to ensure legal drinking age; refuse service politely when needed.
• Take, fulfill to-go orders and ensure accuracy.

Skills

Bartending knowledge

Drink preparation

Customer service

Menu knowledge

Job description

Phelan Family Brands is a family owned and locally operated restaurant group and we are currently seeking to add more amazing people to our team.At Phelan Family Brands we believe providing our team with a top-notch work environment and room for growth.

We are seeking a skilled and enthusiastic Bartender to join our team. As a Bartender, you will be responsible for preparing and serving alcoholic and non-alcoholic beverages to our customers while providing exceptional customer service. Your role will be crucial in creating a welcoming and enjoyable atmosphere for our patrons.

Job Summary:

Primary responsibility is to properly prepare alcoholic beverages as per company spec recipes to guests and in a service bar application. Sell and serve food and beverages to our guests and to deliver our companies best in class service throughout the entire guest experience.

Duties / Responsibilities/ Job requirements:

• Bartenders must have a through working knowledge of bartending to include bar terminology and the most common and essential drink recipes.
• Bartenders must understand the basic rules of bartending, including how to correctly “build a drink”, suggest wine and properly pour a draft beer.
• Bartenders must at all times maintain an outgoing and positive personality.
• Have complete knowledge of this restaurant’s food and beverage menu.
• Must have the ability to serve the entire bar and or bar tables while meeting or exceed this companies Best in Class Standards.
• Ability to consistently up sell alcohol and food items.
• Able to use a computer to ring orders on a check.
• Able to interact with guests in a consistent friendly and fast manner.
• Able to accept different types of payment and make change.
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the bar area. Ability to clear and reset the bar and bar tables quickly.
• Ability to correctly check identification of guests to ensure guests are at least 21 years of age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
• If consuming alcoholic beverages, observe guest’s behavior, count number of drinks served, and if the bartender feels they should not drive, always inform management.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Communicates with Managers to inform them of any unhappy guest.
• Takes, fills to go orders, and checks for accuracy if applicable.