Bartender

emergemarket.com; Massachusetts; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits

EAP access

Restaurant dining discounts

Job summary

Bottleneck Management is hiring a Bartender at City Works in Watertown, MA. The ideal candidate is outgoing, has strong beer and cocktail knowledge, and thrives in a fun, fast-paced bar environment.

You will be responsible for providing exceptional guest service, adhering to alcohol service laws, and maintaining cleanliness at the bar. A minimum of 2 years bartending experience is required. Enjoy a supportive and energetic team atmosphere at Bottleneck Management.

Qualifications

• Must be at least 21 years of age.
• At least 2 years bartending experience required.
• Good judgement skills and adaptive attitude.
• Must have all required food/alcohol certifications.

Responsibilities

• Adhere to laws and company policy pertaining to the service of alcohol.
• Communicate effectively with customers and help with their food and beverage selection.
• Ensure cleanliness of bar area, set up and stock bar for start of shift.
• Gain proficiency in all specialty cocktails.

Skills

Outgoing and full of energy

Strong craft beer and cocktail knowledge

Expert liquor, beer, and wine knowledge

Ability to multi-task

Good judgement skills

Ability to communicate clearly

Job description

City Works - Watertown
Watertown, MA 02472, USA

Description

Our Bartenders are a key part of our team, and critical to providing genuine hospitality. They are energetic, passionate about beer and cocktails, and are focused on providing our guests with a memorable experience. Our Bartender position is for a talented and energetic individual, excited to grow in the service industry and committed to providing quality service in a fun and casual bar environment.

Who is Bottleneck Management?

Bottleneck Management operates vibrant, high‑energy, approachable restaurants in the most dynamic neighborhoods and locations. From the start, we’ve been about genuine people and genuine hospitality. We’ve grown into a crowd‑pleasing hospitality juggernaut while continuing to hold our core values close to our hearts.

Core Values

Understand the wants and needs of others

Support others through words and actions

Empower each team member to excel

Enjoy each other, our guests, and our time at work

We believe it’s our people that make us strong, so we’re committed to finding driven, hospitable, upbeat, and intelligent teammates. Whether it’s in our home office or our restaurants, we put hospitality first, like excellent hosts at a party.

We offer a fun and supportive working environment, comprehensive benefits, EAP access, and restaurant dining discounts.

Primary Responsibilities and Duties

Essential Functions:

• Adhere to laws and company policy pertaining to the service of alcohol.
• Communicate effectively with customers and help with their food and beverage selection.
• Professional and enthusiastic attitude.
• Execute orders.
• Ensure cleanliness of bar area, set up, and stock bar for start of shift.
• Gain proficiency in all specialty cocktails and be enthusiastic about our offerings.

Qualifications and Skills:

• Must be at least 21 years of age
• At least 2 years bartending experience required.
• High‑volume corporate experience is a plus.
• Keen awareness of guest environment and needs.
• Expert liquor, beer, and wine knowledge.
• Strong craft beer and cocktail knowledge
• Ability to multi‑task and work collaboratively in a fast‑paced work environment.
• Ability to communicate clearly and professionally with guests, fellow team members, and management to provide exceptional guest service.
• Ability to work a varied schedule, including nights and weekends.
• Good judgement skills and adaptive attitude
• Must have all required food / alcohol certifications as designated by location.

Must Be/Have:

• Outgoing and full of energy.
• Polite and patient.
• Satisfaction focused.

Supervisory Responsibilities: Indirectly oversees barbacks (non‑supervisory)

Department: FOH Operations

Compensation:

Please visit our Careers Page to view and learn more about payrates

Work Environment/ Physical Demand:

• Must be able to stand for full shift.
• Must be able to lift at least 50 pounds.
• Must have good hearing for accurate communication with guests.
• Must be able to use hands and fingers to handle and feel objects and tool controls.
• Must be able to work in areas of loud noise.
• Required to frequently reach, bend, stoop, and carry.
• Must be able to work in both warm and cool environments; indoors and outdoors
• Must be able to tolerate potential exposure to allergens (peanut products, egg, dairy, gluten, soy, seafood, and shellfish)
• Extended periods of standing and walking to different parts of the restaurant at different levels.
• Fast paced hands on position.
• Dining facilities are both outside and inside. Lighting is maintained at a low level.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not necessarily an all‑inclusive list of job‑related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Bottleneck Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

An equal opportunity employer.

We adhere to E‑Verify procedures where applicable in accordance with federal regulations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.