Bartender

Casa de Montecristo; Houston (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Casa de Montecristo in Houston seeks a bartender to deliver exceptional guest experiences in the bar, lounge, and smoking areas. You will promote features, build relationships with guests, and act as a brand ambassador while maintaining stock, pouring accuracy, and compliance with SOPs.

The role requires previous bartending experience, familiarity with POS systems, and knowledge of wine, liquor, and spirits. A flexible schedule including nights and weekends is essential.

Qualifications

• Prior bartending experience is required.
• Proficient with POS systems and basic computer tasks.
• Knowledge of wine, liquor and spirits; bartender certification is a plus.

Responsibilities

• Provide world-class guest experience at the bar and lounges through exemplary service and product knowledge.
• Build relationships with customers and promote features and promotions.
• Demonstrate a drive for results and contribute to achieving sales and KPI goals.
• Maintain knowledge of Casa de Montecristo products and SOPs.
• Assist in store operations including accurate pouring, stock control and product maintenance.
• Maintain a safe, clean, and brand-aligned environment.

Skills

Interpersonal skills

Strong work ethic

Team player

Flexibility

Bartending experience

Tools

POS systems

Computer skills

Job description

Casa de Montecristo gives the adult cigar consumer the premier cigar experience, featuring large selections of premium cigars, modern lounges, walk-in humidors and full bars across the multiple locations in the United States.

The Bartender is responsible for delivering cultivating strong guest relationships and delivering operational excellence of a Casa de Montecristo location, as part of a team that achieves high standards of results.

• Provide a world-class guest experience in the bar, restaurant, smoking lounges and overall location through exemplary service and selling skills. Serves as a Casa de Montecristo brand ambassador.
• Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information.
• Demonstrate a tenacious drive for results. Accountable for becoming a trusted, successful expert in the bar and consistently work as part of a team to exceed sales and KPI goals.
• Develop and maintain strong knowledge of Casa de Montecristo products.
• Assists in the complete operations of the store, including accurate pouring, stock control and product maintenance.
• Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner.
• Follows all Casa de Montecristo policies and standard operating procedures (SOPs) as well as state and local regulations.
• Maintains visual and cleanliness standards to support the brand image. Ensures a comfortable, responsible and safe environment.
• Other duties as assigned
• Previous bartending experience required.
• POS and/or computer skills needed
• Knowledge of wine, liquor and spirits. Bartender certification a plus (or required if applicable)
• Ability to work a flexible schedule (night, weekends, holidays)
• Exceptional interpersonal skills
• Hands on team player with a strong work-ethic
• Maintain license and certifications as required by state.
• Passionate and persistent about a delivering a stellar guest experience.
• A track record of meeting challenging sales and operational goals
• Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.

Work Environment/Conditions

While performing the duties of this job, the employee is regularly exposed to smoke or airborne particles. The employee is occasionally exposed to wet and/ or humid conditions. The noise level in the work environment is usually moderate.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; use hands, reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance and stoop, kneel or sit; the employee must frequently lift and/ or move up to 35 pounds. Specific vision abilities required by this job include the ability to adjust focus.