Bartender

Hook & Reel; City of Yonkers (NY); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

Hook & Reel in Yonkers, NY is seeking a friendly Bartender to join our high-energy Cajun seafood team. You’ll greet guests, answer menu questions, and craft drinks with consistency for both alcoholic and non-alcoholic beverages.

This role requires standing for long shifts, a valid food handler and alcohol handler certification, and the ability to multi-task in a fast-paced setting while delivering world-class service.

Qualifikationen

• 1+ years of bartending experience.
• State-mandated Food Handler Certification (where applicable).
• State-mandated Alcohol Handler Certification (where applicable).
• Excellent communication and guest service skills.
• Ability to work in a fast-paced environment.

Aufgaben

• Greet guests warmly and answer questions about the menu and Hook & Reel brand.
• Prepare and serve alcoholic and non-alcoholic drinks with consistent quality.
• Maintain bar cleanliness and organize the bar area.
• Assist with opening/closing tasks and side work.
• Balance bar and dining room orders; multitask as needed.
• Communicate guest requests to management and resolve concerns.
• Collaborate with the team to ensure guest satisfaction.

Jobbeschreibung

Join Hook & Reel, one of the most established Cajun Seafood restaurant brands in the U.S! Inspired by the fiery flavors of Cajun home cooking, Hook & Reel is redefining the scene by bringing the backyard boil traditions to your table with a little extra flair. It's always about good food, great company, and plenty of laughs. We are seeking a passionate individual who thrives in a fast-paced, high-energy environment. At Hook & Reel, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.

ROLE OVERVIEW

As a Bartender at Hook & Reel, you are a part of the warm and welcoming environment for the guests. You will be instrumental in helping to create a smooth and enjoyable dining experience. This position is perfect for someone who loves interacting with people and thrives in a lively, fast-paced environment.

Duties and Responsibilities:

• Greet all guests promptly and warmly upon arrival.
• Answer guest questions regarding the menu and Hook & Reel brand.
• Provide accurate information regarding menu, pricing, hours, promotions, and policies.
• Consistently create drinks to make sure that each guest receives the same quality of beverage both alcoholic and non-alcoholic.
• Assist with side work and opening/closing tasks.
• Clean and organize the bar to ensure that sightlines remain clear.
• Ensure guest satisfaction by providing quality service and checking in regularly throughout the dining experience.
• Inform management of special requests or guest concerns.
• Maintain a positive, energetic, and hospitality-focused attitude at all times.
• Multi-task and balance between bar and dining room orders.
• Demonstrate knowledge of classic cocktails in order to properly execute guests' drink orders.
• Be a team player, assisting other team members whenever needed to ensure guest satisfaction.
• Thank guests as they leave and invite them to return.
• Additional responsibilities as assigned.

Requirements

• Ability to stand and walk for extended periods (up to 8-10 hours per shift).
• Ability to lift and carry up to 25-50 pounds.
• Frequent bending, reaching, and repetitive movements in a fast-paced environment.
• Ability to work in varying conditions, including heat, cold, and noise.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Essential Functions:

• 1+ years of bartending experience.
• Hold a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards (where applicable).
• Hold a valid State-Mandated Alcohol Handlers Certification, ensuring compliance with local regulatory authority health and safety standards (where applicable).
• Point-of-Sale systems experience preferred.
• Strong communication and a passion for delivering world-class service at every touchpoint.
• Work well under pressure.