Bartender

Bally's Baton Rouge; Baton Rouge (LA); On-site; USD 13,000 - 19,000; Full time

Job summary

Bally's Baton Rouge is seeking a friendly front-of-house team member to build guest relations, prepare drinks, and ensure a welcoming bar area. You will handle orders, payments, and maintain a clean workspace in a busy casino environment.

The role requires strong guest service, cash handling accuracy, and familiarity with POS systems. Flexibility for late nights, weekends, and holidays is essential. Casino experience is preferred but not required.

Qualifications

• Must present a professional demeanor and interact well with guests and team members.
• Experience in guest service or gaming environment is preferred.
• Able to follow cash handling procedures accurately.
• Strong communication and teamwork skills required.

Responsibilities

• Build guest relations throughout every shift and welcome guests.
• Prepare drinks correctly and promptly for guests.
• Sell cigarettes and amenities, ring orders, take payments, and make change.
• Adhere to cash handling procedures and company policies.
• Keep the service and storage areas clean and restock inventory.
• Use bar equipment and POS systems appropriately.
• Know guest alcohol limitations and policy regarding limitations.
• Handle routine guest complaints professionally and discreetly.
• Work a flexible schedule including late nights, weekends, and holidays.
• Perform other duties as assigned by management.

Skills

Guest relations

Cash handling

POS systems

Teamwork

Communication

Guest service

Interpersonal skills

Education

High school diploma or GED

Tools

POS systems

Bar equipment

Job description

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Prepare drinks correctly and promptly for guests.
  
• Sell cigarettes and amenities to guests, accurately ringing orders, taking payments, and making change as necessary.
  
• Understand and adhere to established cash handling procedures and policies.
  
• Assist with cleaning the service and storage areas and restocking of inventory.
  
• Appropriately use all bar equipment and point of sale systems.
  
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
  
• Keep work area in a clean and orderly manner.
  
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
  
• Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
  
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
  Perform other duties as assigned or reasonably requested by any member of management.
  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Target Salary Range:$11.50 per hour

Qualifications

Experience

Preferred

Gaming industry experience is preferred.

Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.

Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.

A high school diploma or GED equivalent is preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.