Bartender

Bally's; Baton Rouge (LA); On-site; USD 15,000 - 17,000; Full time

Benefits offered by this job

Employee discount

Job summary

Bally's in Baton Rouge is seeking a friendly bartender to deliver guest service at the bar, prepare drinks, and manage orders with accuracy. A flexible schedule and professional demeanor are required to maintain guest satisfaction on busy shifts.

Experience in gaming hospitality is preferred, along with strong teamwork and communication skills to interact with guests and staff. A high school diploma or GED is preferred.

Qualifications

• Gaming industry experience is preferred.
• Professional demeanor and ability to interact with guests and team members.
• Excellent teamwork and verbal/written communication skills.
• High school diploma or GED preferred.

Responsibilities

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Prepare drinks correctly and promptly for guests.
• Sell cigarettes and amenities to guests, accurately ringing orders and taking payments.
• Understand and adhere to cash handling procedures and policies.
• Assist with cleaning service and restocking of inventory.
• Appropriately use bar equipment and point of sale systems.
• Handle routine guest complaints and incidents with discretion; escalate when needed.
• Work a flexible schedule including late nights, weekends, and holidays; shifts may change.

Skills

Guest service

Teamwork

Communication

Interpersonal skills

Education

High school diploma or GED

Tools

POS system

Job description

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Prepare drinks correctly and promptly for guests.
  
• Sell cigarettes and amenities to guests, accurately ringing orders, taking payments, and making change as necessary.
  
• Understand and adhere to established cash handling procedures and policies.
  
• Assist with cleaning the service and storage areas and restocking of inventory.
  
• Appropriately use all bar equipment and point of sale systems.
  
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
  
• Keep work area in a clean and orderly manner.
  
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
  
• Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
  
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
  Perform other duties as assigned or reasonably requested by any member of management.
  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Target Salary Range:$11.50 per hour

Qualifications

Experience

Preferred

Gaming industry experience is preferred.

Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.

Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.

A high school diploma or GED equivalent is preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.