Bartender

Spokane Tribe Resort & Casino; Airway Heights (WA); On-site; USD 21,000 - 34,000; Full time

Job summary

Spokane Tribe Resort & Casino is seeking an experienced bartender to deliver high-quality service at the bar. You will mix and serve cocktails and non-alcoholic beverages to guests, ensuring accuracy and consistency with prescribed recipes.

Responsibilities include maintaining bar equipment, managing par levels, and communicating any issues to the Beverage Manager. Candidates must be 21+ and able to thrive in a busy, smoke-filled environment while upholding the casino’s mission and values.

Qualifications

• Five years bartending or similar experience or progressive promotion within Food & Beverage.
• Strong guest service and problem-solving skills.
• Ability to mix a wide variety of drinks and maintain high service standards.

Responsibilities

• Provide excellent customer service while mixing and serving beverages (alcoholic and non-alcoholic) to guests.
• Prepare cocktails for guests and cocktail servers using prescribed recipes.
• Maintain equipment and clean work area; monitor bar supplies and par levels.
• Ensure security and accuracy of cash handling and troubleshoot issues with supervisors.
• Interact with guests to create a welcoming atmosphere and comply with casino mission and values.
• Report equipment needs and any issues to Beverage Manager.
• Follow safety and sanitation guidelines in a fast-paced environment.
• Must be able to work in a noisy, smoky environment and tolerate temperature variations.

Skills

Cocktail mixing

Guest service

Multitasking

Age 21+

Job description

The incumbent in this position is responsible for providing excellent customer service while mixing and serving food and drinks (alcoholic and non alcoholic) to patrons.

• Practices, supports, and maintains the Mission, Vision and Values of Casino.
• Prepare cocktails for cocktail servers and guests of the Spokane Tribe Casino using prescribed recipes.
• Maintain equipment in an orderly manner. Advise Beverage Manager of any equipment needs or repairs required.
• Interact with guests in a manner which makes them feel comfortable and welcome. Comply with company vision and mission to provide top notch customer service.
• Maintain a clean and safe work environment.
• Monitor proper par levels of all supplies at assigned bars.
• Communicate any problems or situations detrimental to property to immediate supervisor.
• Responsible for the security and accuracy of assigned bank and is accountable for all overages and shortages.

WORKING CONDITIONS

• Work in environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon customer volume.
• Communicate effectively always, with customers as well as all levels of employees.
• Observe and direct actions of barbacks and to inspect and maintain areas for which responsible.
• Distinguish between different denominations of currency and make change.
• Review and comprehend all necessary documentation.
• Use the equipment associated with the position, including but not limited to cash register and all bar equipment.
• Effectively and efficiently move around bar area.
• Retrieve supplies and maintain a clean working area.
• Communicate effectively with customers as well as all levels of employees.
• Perform other tasks assigned.
• Must be 21 years of age.
• Knowledge of and ability to mix a wide variety of drinks.
• The skills and abilities necessary for effective performance within this position are typically acquired through five (5) years bartending or similar experience or through progressive promotion and training within the Food & Beverage department.
• Strong guest service and problem-solving skills.
• Able to Multitask in a fast-paced environment
• Must be able to tolerate areas containing varying noise, smoke, and temperature levels

Gaming License Required?

Ability to secure and maintain STATE OR TRIBAL Gaming License.