Barrow Cargo Customer Advocate

Northern Air Cargo; Anchorage (AK); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Comprehensive insurance programs including medical, dental, and vision

401k match program with zero vesting period

Annual bonus and salary review programs

Paid time off and personal days

Job summary

Northern Air Cargo, based in Anchorage, Alaska, is seeking a Customer Service Representative to serve as the primary contact in Barrow. This part-time role focuses on supporting customers and engaging with the community while ensuring service standards are met.

Ideal candidates will have a high school diploma and experience in customer service, preferably in aviation or logistics. The position offers the chance to support local philanthropic efforts and coordinate community needs. Join NAC and build a career with meaningful impacts.

Qualifications

• Local residency in Barrow, Alaska required.
• Three years of customer service or community-facing experience.
• Demonstrated ability to coordinate service activities and resolve issues.

Responsibilities

• Serve as the primary local customer service contact.
• Coordinate customer inquiries related to cargo.
• Build and maintain strong relationships with local stakeholders.

Skills

Customer-focused mindset

Strong communication skills

Problem-solving skills

Organizational skills

Education

High school diploma or GED

Additional education in business or logistics

Job description

Northern Air Cargo, based in Anchorage, Alaska, is seeking a Customer Service Representative to serve as the primary contact in Barrow. This part-time role focuses on supporting customers and engaging with the community while ensuring service standards are met.

Ideal candidates will have a high school diploma and experience in customer service, preferably in aviation or logistics. The position offers the chance to support local philanthropic efforts and coordinate community needs. Join NAC and build a career with meaningful impacts.