Barrel & Bushel Host | AM

Hyatt Hotels Corporation; Phoenix (AZ); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Free employee meals

Discounted hotel room nights

Medical, dental and vision insurance (

Retirement savings plan

Professional development

Global opportunities

Tuition reimbursement

Job summary

Hyatt Regency Phoenix is seeking a friendly and professional Greeter to welcome guests, manage reservations, and support the dining team. This role emphasizes guest satisfaction, clear communication, and a polished appearance in a fast-paced hotel environment.

Candidates should have prior hospitality or customer service experience, excel in multitasking, and uphold brand standards while delivering memorable guest experiences.

Qualifications

• Previous host, hostess, restaurant, hospitality, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong guest service focus with a positive and professional demeanor.
• Ability to multitask and remain organized in a fast-paced environment.
• Ability to work effectively as part of a team.
• Professional appearance and commitment to brand standards.
• Ability to stand and walk for extended periods of time.
• Ability to occasionally lift, carry, push, or pull up to 25 pounds.
• Basic computer and reservation system experience preferred.

Responsibilities

• Greet guests promptly with a warm, welcoming attitude.
• Manage reservations, waitlists, and seating.
• Escort guests to tables and provide menus.
• Assist servers to ensure attentive service.
• Communicate guest needs to staff.
• Maintain a clean host stand and entrance area.
• Uphold Hyatt brand standards in appearance.

Skills

Guest service

Communication

Multitasking

Teamwork

Professional appearance

Stamina

Reservation system

Tools

Reservation system

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Greeters are responsible for welcoming and creating the first impression for guests.These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Greeters may be the final point of contact and have the ability to ensure guest satisfaction. If you have worked as a restaurant host or restaurant hostess, your skills are invaluable to the position of Greeter at Hyatt. Your restaurant job experience will give you the tools to be successful as a restaurant Greeter at Hyatt.

• Greet and promptly recognize all guests upon arrival with a warm, friendly, and welcoming attitude.
• Manage reservations, waitlists, and seating arrangements efficiently.
• Escort guests to their assigned tables, ensuring efficient seating and a smooth dining experience.
• Provide menus and answer guest questions regarding menu offerings, restaurant services, and amenities.
• Assist servers by providing support throughout the guests' dining experience to ensure attentive, courteous, and efficient service.
• Communicate guest needs, preferences, and special requests to restaurant staff.
• Monitor dining room flow and coordinate seating to maximize guest satisfaction and operational efficiency.
• Maintain a professional and welcoming environment by interacting with guests and colleagues in a friendly, service-oriented manner.
• Keep the host stand and entrance area clean, organized, and presentable.
• Thank guests upon departure and help ensure a positive final impression.
• Uphold high standards of personal appearance and grooming, including wearing the proper uniform and name tag in accordance with brand standards.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

At Hyatt Regency Phoenix, colleagues are more than employees—they are valued members of our team. We offer competitive wages, career growth opportunities, training, and benefits in a supportive and welcoming environment. Other benefits and Perks:

• Enjoy free employee meals in our employee dining hall
• Discounted & Complimentary Hotel Room Nights
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Tuition/Wellness reimbursement, up to $1,000 a year!

Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

Qualifications

• Previous host, hostess, restaurant, hospitality, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong guest service focus with a positive and professional demeanor.
• Ability to multitask and remain organized in a fast-paced environment.
• Ability to work effectively as part of a team.
• Professional appearance and commitment to brand standards.
• Ability to stand and walk for extended periods of time.
• Ability to occasionally lift, carry, push, or pull up to 25 pounds.
• Basic computer and reservation system experience preferred.

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