Barista - Temporary

Barnes & Noble Booksellers, Inc.; Millbury (MA); On-site; USD 18,184 - 25,898; Part time

Job summary

A major bookstore chain is looking for a skilled café team member in Millbury, Massachusetts. The ideal candidate should excel in delivering beverages and food, providing excellent customer service, and maintaining a clean environment. This position offers an hourly rate starting at $16.00 and values those who are proactive, enjoy engaging with customers, and can adapt to a dynamic environment.

Qualifications

• Passionate about the products served in the café.
• Enjoy working with people and solving their problems.
• Can clearly communicate and express oneself respectfully.

Responsibilities

• Make beverage and food recommendations to customers.
• Maintain a clean and tidy café environment.
• Deliver fast and friendly service to customers.

Skills

Customer service

Problem-solving

Multi-tasking

Positive attitude

Job description

What You Do

We are seeking a highly skilled and experienced café team member to work on the café floor, which requires physical activity such as prolonged standing, repetitive bending, lifting, climbing, and operating espresso machines. The ideal candidate will deliver the perfect beverage, exceeding customer expectations with their ability to engage, build rapport, listen, and provide friendly, fast service.

Key responsibilities include making relevant beverage and food recommendations, ensuring an engaging experience for customers, and maintaining a clean and tidy environment. The successful candidate will also execute all operational standards correctly, protect company assets, and recognize and offer help to both customers and employees with urgency and care.

Knowledge & Experience

• Passionate about the products we serve
• Positive and can-do attitude
• Enjoy working with people
• Listen to people and enjoy solving problems
• Make correct recommendations for handcrafted beverages and food items that satisfy the customer
• Well-organized, efficient, and able to multi-task
• Can clearly and respectfully communicate and express oneself

Expected Behaviors

• Treat customers as the first priority at all times
• Take initiative and consistently grow and expand café knowledge
• Enjoy making recommendations and engaging with others
• Exhibit and demonstrate initiative
• Support company goals and initiatives and is a team player
• Show respect and kindness to fellow employees and customers
• Accept responsibility and execute all assignments correctly and with care
• Accept coaching and feedback from others openly
• Flexible and can adapt to an ever-changing environment

Notes

An employee in this position can expect an hourly rate starting at $16.00. We are an equal opportunities employer and welcome applications from all qualified candidates.