Barista Supervisor (Starbucks)

OTO Development; Spartanburg (SC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401k with company match

Life insurance

Tuition assistance

Paid time off

Paid holidays

Travel discounts

Job summary

Starbucks in Downtown Spartanburg is seeking a Barista Supervisor to help the General Manager run daily store operations and to uphold the Starbucks Experience for every guest. You will coach teammates, help with training, supervise opening and closing, ensure cash handling and adherence to health and safety standards, and deliver legendary customer service that makes customers feel welcome.

This is a hands-on role in a fast-paced, customer-focused environment where teamwork and reliability

Qualifications

• Age 18+ required.
• High school diploma or equivalent.
• Barista experience.
• Strong customer service in retail and/or hospitality.
• Strong problem solving and organizational skills.
• Fast learner with ability to build relationships and communicate effectively.

Responsibilities

• Promotes integrity and embodies Starbucks culture and mission.
• Coaches coworkers with clear, timely feedback to ensure operational excellence.
• Recognizes changes in morale and performance and informs management.
• Assists training of new team members.
• Supports inventory and promotions.
• Maintains calm under high volume and sets a positive example for the team.
• Follows cash handling policies and ensures proper cash management practices.
• Follows health, safety and sanitation guidelines for all products.
• Delivers legendary customer service by connecting with customers and responding to needs.
• Reviews the store environment to identify problems, concerns and opportunities.
• Oversees opening and closing duties.

Skills

Barista experience

Customer service

Problem solving

Communication

Team leadership

Education

High school diploma or equivalent

Job description

Looking to join a small customer service oriented family where customers become friends? Do you enjoy hand crafting delectable beverages for our customers? READ ALL REQUIREMENTS BEFORE APPLYING. This could be your next home!

We are pleased to announce a wonderful opportunity for a Barista Supervisor at our Starbucks in Downtown Spartanburg.

The Barista Supervisor will contribute to Starbucks’ success by assisting the General Manager in the execution of store operations, helping to create and maintain the Starbucks Experience for our customers.

What will you be doing most days?

• Acts with integrity, honesty and competence-promoting the culture, values and mission of Starbucks.
• Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to coworkers, ensuring operational excellence and improving their performance.
• Contributes to a positive environment by recognizing changes in coworkers’ morale and performance and communicating those changes to the manager.
• Assists with the training of new team members.
• Helps conduct inventory and execute promotions.
• Maintains a calm demeanor during periods of high volume or during unusual events to continue operational standards and to set a positive example for the store’s team.
• Follows all cash management policies, and ensures all members are engaging in proper cash management practices.
• Follows health, safety and sanitation guidelines for all products, and ensures coworkers are doing such.
• Delivers legendary customer service by having a customer-comes-first attitude-connecting with the customer, discovering the customer’s needs, and responding to those needs.
• Reviews continually the store’s environment to identify problems, concerns and opportunities.
• Oversees opening and closing duties.

What are the requirements for this position?

• You must be at least 18 years old
• You have a high school diploma or equivalent
• Barista experience
• You have strong customer service in retail and/or hospitality knowledge
• You have strong problem solving and organizational skills
• You learn quickly, build relationships, and communicate effectively

Physical Requirements For This Position

This can be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position will require little to no travel outside the property and surrounding areas.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs,

• including medical insurance options
• dental and vision insurance
• 401k with company match
• company provided life insurance
• tuition assistance
• paid time off
• paid holiday time
• travel discounts
• and more.

Revised 6/10/25