Barista - Starbucks

Hersheypark; Hershey, Northern (PA, KY); Hybrid; USD 12,000 - 18,000; Part time

Benefits offered by this job

Free admission to Hersheypark

Free parking at Hersheypark

Discounts on food & shopping

Job summary

Hersheypark is hiring a Part-Time Team Member to deliver the Starbucks Experience to guests. You will provide prompt service for beverages and products, ensure a clean and welcoming store environment, and support teammates during busy periods.

Role requires being at least 16 years old and completing Barista certification within 30 days of hire. Perks include free admission and parking to Hersheypark, plus discounts on food and shopping.

Qualifications

• Must be 16 years of age or older on the date of applying.
• Barista certification within 30 days of hire.

Responsibilities

• Greet guests and take Food & Beverage orders.
• Maintain a calm demeanor during peak periods and set a positive example.
• Deliver friendly, attentive service and adhere to brand standards.
• Ring in and tender orders accurately.
• Keep work areas clean and stocked, including prep areas and floors.
• Complete opening/closing procedures as directed.

Skills

Customer service

Positive attitude

Friendly demeanor

Team interaction

Adaptable under pressure

Job description

Hersheypark Entertainment Complex
Hershey, PA 17033, USA

Description

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

This job creates the Starbucks Experience for Hersheypark customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Greet guests and take Food & Beverage orders while communicating with other team members within the employee’s scheduled location*
• Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the team and customers*
• Anticipate customer and store needs by constantly evaluating the environment and customers for cues*
• Deliver legendary customer service to all customers by acting with a customer-comes-first attitude and connecting with the customer, ensuring adherence to all Starbucks brand standards*
• Ring in and properly tender orders into a register*
• Clean, sanitize, and sweep/mop work areas to include food prep areas, other food contact surfaces, patio/condiment areas, and floors/walkways*
• Store and rotate stock and food items within assigned work locations*
• Perform opening and closing procedures related to the assigned Food & Beverage location as directed by shift supervisors*
• Perform other duties as assigned

Qualifications

• Must be 16 years of age or older on the date of applying
• Post-employment: Must be able to complete and pass Barista certification within 30 days of hire

Knowledge, Skills, and Abilities

• Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts and Starbucks guidelines
• Must be able to work independently and be self-motivated to perform all aspects of the job at all times
• Must be friendly, upbeat, work well with other employees, and be able to interact with guests
• Must be comfortable working in a fast-paced environment and/or working under high-stress situations

Job Demands

• Must be able to work flexible hours, including morning, evenings, weekends, and holidays, with shifts starting as early as 7:00 AM and ending as late as 1:00 AM, in accordance with Child Labor Laws
• Must be able to work at least 4 shifts a week, Memorial Day through Labor Day, and one shift per week in the off-season
• Must be able to work at least three (3) closing shifts per week
• Must be comfortable with exposure to cleaning chemicals
• Physical requirements include the ability to stand for up to five hours at a time, walk, bend at the waist and knees and have repeated manual dexterity, and the ability to push, pull, and reach above shoulder level, and lift up to twenty (20) pounds without assistance
• Employees are subject to a variety of weather conditions, including but not limited to extreme heat, sun exposure, cold, and inclement weather. Work is almost exclusively outdoors.
• Employee must provide proper footwear (all black, non-skid/nonslip sneaker)
• Employee must complete proper Starbucks training material prior to working their first shift.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.