Area Supervisor - Beverage

Hersheypark; Hershey (PA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

FREE admission to Hersheypark

Discounts on food & shopping

Job summary

Hersheypark in Hershey, Pennsylvania is hiring for a part-time supervisory position in Food & Beverage. This role requires leading a team, overseeing daily operations, and ensuring compliance with food safety standards.

Candidates must be 18 years or older and have at least 2 years of supervisory experience in the food and beverage sector. The position offers unique perks, including free admission to Hersheypark and discounts on food.

Qualifications

• Must be 18 years of age or older.
• Must have strong knowledge of Child Labor Law regulations.
• Must be able to multi-task and prioritize job tasks.

Responsibilities

• Lead and supervise staff in beverage operations.
• Monitor inventory levels and maintain food safety standards.
• Handle guest compliments and complaints.

Skills

Guest relations

Problem-solving

Task management

Communication

Organizational skills

Education

2 years of Food & Beverage supervisory experience

Tools

Windows-based computers

Google Workspace

Job description

Hersheypark Entertainment Complex
Hershey, PA 17033, USA

Description

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

This position is responsible for leading and supervising staff and maintaining beverage operations at Hersheypark Food & Beverage Concession locations. The position will work directly with the full-time Concessions Managers to oversee the daily operations relating to employee staffing, revenue operations, and overall general concession location operations.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

Lead the team by assessing the needs of each location by moving staff and products around the venue when necessary to better suit the needs of each location, and working with the other areas and/or management when assistance is needed*

Oversee and train staff on proper register procedures and address issues with registers as they arise*

Handle both guest compliments and complaints, as well as answer guest questions or direct them to the appropriate source of information*

Make sure that all locations in the area of responsibility are open and then close at the proper times established by business needs along with guidance from the management team*

Monitor stand appearance and operations (inside and outside), including the condiment and seating areas to ensure cleanliness and organization*

Monitor inventory levels and portion controls, including safe food safety standards and ensuring quality products in line with federal, state, and company laws and policies*

Maintain appropriate inventory and staffing levels based on projected business and weather on a daily basis, and complete mandatory food safety, temperature control, and communication logs*

Maintain equipment properly and report problems with equipment to maintenance staff during operations so that problems are corrected

Ensure strict adherence to Child Labor Laws and report any potential violations to a full-time manager immediately

Monitor employee work and provide on-the-spot training and instruction to F&B team members.

Consistently model and demonstrate proper attitude and behavior to team members.

Assist managers with End of Period Accounting and Daily Inventory Audit procedures*

Assist in seasonal event set-ups and other themed projects as needed.*

Perform other duties as assigned

Qualifications:

Must be 18 years of age or older on the date of applying

Must have at least two (2) years of Food & Beverage supervisory experience

Post Employment - Must be certified or be able to pass an alcohol service class (RAMP Training - will be provided) and Food Safety training (ServSafe Allergen and ServSafe Manager – will be provided)

Knowledge, Skills, and Abilities:

Must have a strong working knowledge of Windows-based computers (including general Office Suite and Google Workspace programs)

Must display a positive attitude, eagerness to learn, willingness to work well with others, and professional image in compliance with Hershey Entertainment & Resorts and Food & Beverage guidelines

Must be able to multitask while prioritizing job tasks and assignments

Proven guest relations, problem-solving, task management, communication, and organizational skills

Knowledge of Child Labor Law regulations

Must be able to work independently and be self-motivated to perform all aspects of the job at all times

Must have the ability to safeguard confidential information

Job Demands:

• Must be able to work flexible hours, including morning, evenings, weekends, and holidays, with shifts starting as early as 7:00 AM and ending as late as 1:00 AM
• Must be able to work at least 35 hours a week, Memorial Day through Labor Day, and 15 hours a week in the off-season
• Physical requirements include the ability to stand for up to eight hours at a time, walk, bend at the waist and knees and have repeated manual dexterity, and the ability to push, pull, and reach above shoulder level, and lift up to twenty (20) pounds without assistance
• Employees are subject to a variety of weather conditions, including but not limited to extreme heat, sun exposure, cold, and inclement weather. Work is almost exclusively outdoors.
• Must be able to withstand the temperatures of a kitchen/food stand environment
• Must be comfortable with exposure to cleaning chemicals
• Employee must provide proper footwear (black non-skid/non-slip sneakers)

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.