Barista Shift Supervisor Starbucks

Driftwood Hospitality; Appleton (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Barista to join their team at a prominent hotel location. This role focuses on delivering exceptional customer service while preparing quality beverages and maintaining a welcoming environment. As a Barista, you will engage with guests, anticipate their needs, and ensure a positive experience. The position requires flexibility in hours and a commitment to high standards of service. Join a vibrant team where your contributions will enhance the guest experience and be part of a culture that values initiative and teamwork.

Benefits

Room Discounts

Employee Food and Beverage Discounts

Qualifications

• Previous supervisor experience required.
• Excellent communication and customer service skills.

Responsibilities

• Provide guests with prompt service and quality beverages.
• Maintain a clean and comfortable environment.
• Deliver exceptional customer service with a customer-first attitude.

Skills

Customer Service

Communication Skills

Cash Handling

Punctuality

Education

High School Diploma

Job description

Job Title: Barista at Hilton Appleton Paper Valley

Location: Hilton Appleton Paper Valley, 333 West College Ave, Appleton, Wisconsin, United States of America

Date: Monday, April 28, 2025

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. We are renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team comprises the best talent in the hospitality industry, from every employee and position to each hotel.

Job Summary

Located in the hotel lobby, the Barista is responsible for providing guests with prompt service, quality beverages and products, and maintaining a clean and comfortable environment.

Essential Job Functions

This summary outlines primary responsibilities and qualifications. The hotel operates 24/7, so shifts may vary in days, start times, and hours worked.

• Maintain a calm demeanor during high volume or unusual events to ensure store standards and set a positive example for the team.
• Evaluate environment and customer cues to anticipate needs.
• Communicate information to management for team response.
• Deliver exceptional customer service with a customer-first attitude, engaging with guests effectively.
• Respond promptly to customer needs.
• Follow operational policies, including cash handling, safety, and security procedures to ensure partner safety during shifts.
• Keep workspace clean and organized for easy resource and product access.
• Consistently provide quality beverages, whole beans, and food products, adhering to recipes and presentation standards.
• Follow health, safety, and sanitation guidelines for all products.
• Maintain regular and punctual attendance.

Knowledge, Skills & Abilities

• Previous supervisor experience required.
• Maintain consistent attendance and punctuality.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meet store policies and standards, including quality, cash handling, and safety procedures.
• Excellent communication and customer service skills.

Physical Demands

• Stand and walk for extended periods; perform physical tasks including lifting.
• Occasional twisting, bending, stooping, reaching.
• Frequent talking, hearing, seeing, smiling.

Benefits include:

• Room Discounts
• Employee Food and Beverage Discounts

EEO Statement: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other protected status.