Barista Shift Supervisor Starbucks

Driftwood Hospitality Management; Appleton (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Barista Shift Supervisor to lead a dynamic team at a Starbucks located in a hotel lobby. This role involves providing guests with prompt service and quality beverages while maintaining a clean and comfortable environment. The ideal candidate will have previous supervisory experience and a strong commitment to customer service. Join a vibrant team that values initiative and proactive contributions to ensure a positive guest experience. This is a fantastic opportunity to grow in a supportive and diverse workplace.

Benefits

Room Discounts

Employee Food and Beverage Discounts

Qualifications

• Previous supervisor experience required.
• Excellent communication and customer service skills.

Responsibilities

• Deliver exceptional customer service with a customer-first attitude.
• Maintain a clean and organized workspace.

Skills

Customer Service

Communication Skills

Supervisor Experience

Flexibility

Job description

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Driftwood Hospitality Management provided pay range

This range is provided by Driftwood Hospitality Management. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $20.00/hr

Driftwood Hospitality Management’s culture empowers associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. We are known for our integrated approach to hospitality services and outstanding client service. Our team comprises top talent across all roles and properties.

Job Summary

Starbucks located in hotel lobby. Providing guests with prompt service, quality beverages and products, and maintaining a clean and comfortable environment.

Essential Job Functions

This summary highlights primary responsibilities and qualifications. The hotel operates 24/7, so shifts may vary in days, times, and hours.

• Maintain a calm demeanor during high volume or unusual events, setting a positive example for the team.
• Evaluate environment and customer cues to anticipate needs.
• Communicate information to management for team response.
• Deliver exceptional customer service with a customer-first attitude.
• Respond to customer needs proactively.
• Follow operational policies, including cash handling and safety procedures.
• Keep workspace clean and organized.
• Provide quality beverages, food, and products according to standards.
• Adhere to health, safety, and sanitation guidelines.
• Maintain punctual attendance.

Knowledge, Skills & Abilities

• Previous supervisor experience required.
• Consistent attendance and punctuality.
• Flexible availability, including early mornings, evenings, weekends, nights, and holidays.
• Ability to meet store policies and standards.
• Excellent communication and customer service skills.

Physical Demands

• Stand and walk for long periods, perform physical duties including lifting.
• Occasional twisting, bending, reaching.
• Frequent talking, hearing, seeing, smiling.

Benefits

• Room Discounts
• Employee Food and Beverage Discounts

We are committed to diversity and inclusion. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or other protected statuses.