Barista - PT

Sonesta International Hotels; Nashville (TN); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Employee discounts

Job summary

Sonesta International Hotels is seeking an Outlet Cashier to support daily restaurant and F&B outlet operations in a fast-paced hospitality environment. You will process guest orders and payments, balance cash drawers, and deliver friendly, accurate service while maintaining cleanliness and following safety guidelines.

Ideal candidates have cash handling and POS experience, strong communication skills, and a team-oriented mindset focused on creating memorable guest experiences.

Qualifications

• Experience in cash handling and guest service is preferred.
• Familiarity with POS systems and cash register balancing.

Responsibilities

• Process guest orders, payments, and transactions accurately.
• Provide friendly, professional service across restaurant, café, bar, and F&B outlets.
• Answer questions on menu items, pricing, and promotions.
• Maintain cleanliness of cashier stations and guest areas.
• Balance cash drawers and assist with end-of-shift reconciliation.
• Adhere to food safety and alcohol service guidelines.

Skills

Cash handling

POS systems

Guest service

Communication

Teamwork

Multitasking

Attention to detail

Tools

POS systems software

Job description

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What This Role Is All About

Every guest interaction matters — and as an Outlet Cashier, you’ll help create smooth, friendly, and efficient dining experiences across our restaurants, cafés, bars, and Food & Beverage outlets.

This role is perfect for someone who enjoys connecting with people, thrives in a fast-paced hospitality environment, and has a strong eye for accuracy and service. You’ll support daily outlet operations by processing guest transactions, assisting with orders, and helping ensure guests leave with a positive final impression.

If you’re welcoming, detail-oriented, and passionate about hospitality — we’d love to meet you.

What You’ll Be Doing

• Process guest orders, payments, and transactions accurately using POS systems and cash handling procedures.
• Provide friendly, professional, and efficient guest service during restaurant, café, bar, grab-and-go, and Food & Beverage outlet operations.
• Answer guest questions regarding menu items, pricing, promotions, and outlet offerings.
• Maintain cleanliness and organization of cashier stations, beverage areas, counters, and guest-facing spaces.
• Assist with order coordination, guest requests, and operational support during busy service periods.
• Balance cash drawers, process credit card transactions, and support end-of-shift reconciliation procedures.
• Follow food safety standards, sanitation procedures, responsible alcohol service guidelines, and hotel operational policies.
• Support restocking of supplies, grab-and-go items, utensils, condiments, and operational inventory as needed.
• Partner closely with Culinary, Servers, Bartenders, and Food & Beverage leadership to support smooth daily operations and guest satisfaction.
• Help create a welcoming, positive, and service-focused atmosphere aligned with Sonesta’s People People culture.
• Any other duties as assigned.

What Great Looks Like

• Previous cashier, restaurant, retail, hospitality, hotel, café, or customer service experience preferred.
• Experience using POS systems, handling cash transactions, and balancing registers accurately.
• Strong communication, interpersonal, and customer service skills.
• Ability to multitask and remain organized in a fast-paced hospitality environment.
• Strong attention to detail, accuracy, and operational consistency.
• Positive attitude with a friendly, professional, and team-oriented mindset.
• Basic food safety knowledge and alcohol service certification preferred where applicable.
• A passion for hospitality, guest service, teamwork, and creating memorable dining experiences.
• Flexible availability including mornings, evenings, weekends, holidays, and event support as needed.

Anticipated Pay Range & Additional Job Information

Additional Job Description

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance (available the first day of the month after hire date)
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match (match begins after 11 months of employment)
• Paid Vacation and Sick Days (2 weeks of vacation, 6 sick days, 10 paid holidays per year)
• Free employee parking
• Free shift meal
• $60 Shoes for Crew credit per year
• Fun, family environment
• Sonesta Hotel Discounts (over 1,200 hotels worldwide)
• Educational Assistance (up to $3,000 per calendar year)
• Paid Parental Leave (2 weeks paid leave)
• Company Paid Life Insurance
• Company Paid Short Term and Long-Term Disability Insurance
• Various Employee Perks and Discounts

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

How We Reward You

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these )
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.