Barista - PT

Barnes & Noble Booksellers, Inc.; Burnsville (MN); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in the retail industry seeks a dedicated Café Associate to enhance the customer experience through exceptional service and product knowledge. The role involves working on the café floor to serve food and beverages while ensuring cleanliness and maintaining operational standards. Candidates should possess a positive attitude, strong multitasking abilities, and a passion for customer engagement.

Benefits

Employee Discount

Sick Pay

Vacation

401(k)

Health Benefits

Tuition Reimbursement

Qualifications

• Passionate about café products and customer service.
• Positive attitude and strong communication skills are essential.
• Ability to work flexible hours and adapt to a dynamic environment.

Responsibilities

• Serve beverages and food on the café floor while maintaining cleanliness.
• Engage with customers to enhance their experience.
• Adhere to operational standards and manage café resources.

Skills

Customer Engagement

Problem Solving

Multitasking

Communication

Product Knowledge

Job description

What You Do

• Work on the café floor which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines) and sales floor when needed.
• Deliver the perfect beverage that exceeds customer with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach.
• Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs.
• Ensure that the Café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise.
• Take pride in the Café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience. .
• Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes.
• Protect company assets by adhering to all processes and working efficiently to control waste and shrink.
• Recognize and offer to help both customers and employees with urgency and care.

Knowledge & Experience

• Passionate about the products we serve.
• Positive and can-do attitude.
• Enjoy working with people.
• Listen to people and enjoy solving problems.
• Make correct recommendations for handcrafted beverages and food items that satisfy the customer.
• Well-organized, efficient, and able to multi-task.
• Can clearly and respectfully communicate and express oneself.

Expected Behaviors

• Treat customers as the first priority at all times.
• Take initiative and consistently grow and expand café knowledge.
• Enjoy making recommendations and engaging with others.
• Exhibit and demonstrate initiative.
• Support company goals and initiatives and is a team player.
• Show respect and kindness to fellow employees and customers.
• Accept responsibility and execute all assignments correctly and with care.
• Accept coaching and feedback from others openly.
• Flexible and can adapt to an ever-changing environment.

Notes

An employee in this position can expect a hourly rate starting at $14.00

Benefits:
Part- time less than 20 hours per week: Sick pay, Employee Discount
Part-time 20 - 29.99 per week: Sick pay, Employee Discount, Vacation, Personal Days and Company Holidays, 401(k)
Full Time 30+ hours per week: Sick pay, Employee Discount, Vacation, Personal Days and Company Holidays, 401(k), Health Benefits, Disability, Life Insurance, Transit, Tuition Reimbursement