Barista - PT

Barnes & Noble, Inc.; Tupelo (MS); On-site; USD 25,000 - 30,000; Part time

Job summary

Join a leading retail company as a Barista in Tupelo, MS. You will provide exceptional customer service while crafting beverages and maintaining a welcoming café environment. This part-time role emphasizes teamwork and a passion for coffee, ensuring customer satisfaction with every interaction.

Qualifications

• Passionate about the products served.
• Enjoy working with people.

Responsibilities

• Deliver excellent customer service with every drink and food item.
• Maintain cleanliness and organization of the café.
• Make tailored beverage and food recommendations.

Skills

Customer Service

Multi-tasking

Problem Solving

Job description

Join to apply for the Barista - PT role at Barnes & Noble, Inc.

Location: MS - Tupelo - The Mall at Barnes Crossing - 2346

Classification: Part-Time

Job Summary

As a Barista, you provide first-class service to our customers with every drink you create and every cookie you bake, ensuring their experience is your top priority. You make the customer experience pleasurable and provide the perfect complement to any book. Your passion for coffee, creating inspiring drinks, and your knowledge of the café ensures that customers are delighted by the handcrafted beverages you serve. You support the cluster structure and work collaboratively for the betterment of all stores in the cluster.

What You Do

• Work on the café floor, which requires physical activity (e.g., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines) and on the sales floor when needed.
• Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service while creating tailored orders.
• Make relevant beverage and food recommendations, ensuring an engaging experience that connects customers with the right products to meet their needs.
• Ensure the café is welcoming to all customers by maintaining a stocked bake case and neatly displayed merchandise.
• Maintain a clean and tidy environment, prioritizing cleanliness as part of the customer experience.
• Execute all operational standards correctly, timely, and in accordance with café standards, safety, and health codes.
• Protect company assets by adhering to processes and working efficiently to control waste and shrink.
• Recognize and offer to help both customers and employees with urgency and care.

Knowledge & Experience

• Passionate about the products we serve.
• Positive and can-do attitude.
• Enjoy working with people.
• Listen to people and enjoy solving problems.
• Make correct recommendations for handcrafted beverages and food items that satisfy the customer.
• Well-organized, efficient, and able to multi-task.
• Clearly and respectfully communicate and express oneself.

Expected Behaviors

• Treat customers as the first priority at all times.
• Take initiative and continuously expand café knowledge.
• Enjoy making recommendations and engaging with others.
• Show initiative and support company goals and initiatives as a team player.
• Show respect and kindness to fellow employees and customers.
• Accept responsibility and execute all assignments with care.
• Be open to coaching and feedback.
• Be flexible and adaptable to an ever-changing environment.

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail