Barista - PT

Barnes & Noble; Boulder (CO); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Barista, where your passion for coffee and customer service will shine. In this engaging role, you will create delightful beverages and ensure a welcoming atmosphere for customers. Your ability to connect with people and make tailored recommendations will enhance their experience, making each visit memorable. With a focus on teamwork and operational excellence, you'll contribute to a vibrant café environment. This position offers a unique opportunity to blend your love for coffee with exceptional service, all while being part of a supportive team dedicated to creating a positive customer experience.

Benefits

Employee Discount

Sick Pay

Vacation

Personal Days

Company Holidays

401(k)

Health Benefits

Disability Insurance

Life Insurance

Tuition Reimbursement

Qualifications

• Passionate about coffee and customer service.
• Ability to engage with customers and make recommendations.

Responsibilities

• Deliver excellent customer service while preparing beverages.
• Maintain a clean and welcoming café environment.
• Execute operational standards and adhere to health codes.

Skills

Customer Service

Multi-tasking

Problem Solving

Communication

Education

High School Diploma

Job description

Job Summary

As a Barista, you provide first class service to our customers with every drink you create and every cookie you bake, ensuring their experience is your top priority. You make the customer experience pleasurable and provide the perfect complement to any book. Your passion for coffee, creating inspiring drinks and your knowledge of the café ensures that customers are delighted by the handcrafted beverages you serve. You support the cluster structure and work collaboratively for the betterment of all stores in the cluster.

What You Do

• Work on the café floor which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines) and sales floor when needed.
• Deliver the perfect beverage that exceeds customer with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach.
• Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs.
• Ensure that the Café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise.
• Take pride in the Café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience. .
• Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes.
• Protect company assets by adhering to all processes and working efficiently to control waste and shrink.
• Recognize and offer to help both customers and employees with urgency and care.

Knowledge & Experience

• Passionate about the products we serve.
• Positive and can-do attitude.
• Enjoy working with people.
• Listen to people and enjoy solving problems.
• Make correct recommendations for handcrafted beverages and food items that satisfy the customer.
• Well-organized, efficient, and able to multi-task.
• Can clearly and respectfully communicate and express oneself.

Expected Behaviors

• Treat customers as the first priority at all times.
• Take initiative and consistently grow and expand café knowledge.
• Enjoy making recommendations and engaging with others.
• Exhibit and demonstrate initiative.
• Support company goals and initiatives and is a team player.
• Show respect and kindness to fellow employees and customers.
• Accept responsibility and execute all assignments correctly and with care.
• Accept coaching and feedback from others openly.
• Flexible and can adapt to an ever-changing environment.

Notes

An employee in this position can expect a hourly rate starting at $17.00.
Benefits:
Part- time less than 20 hours per week: Sick pay, Employee Discount
Part-time 20 - 29.99 per week: Sick Pay, Employee Discount, Vacation, Personal Days and Company Holidays, 401(k)
Full Time 30+ hours per week: Sick Pay, Employee Discount, Vacation, Personal Days and Company Holidays, 401(k), Health Benefits, Disability, Life Insurance, Transit, Tuition Reimbursement

This job will remain posted for 30 days or until the position is filled at which time it will be removed from our careers site: https://careers.barnesandnoble.com.

Auto req ID

82525BR

Employment Type

Part-Time

City

Boulder

State

Colorado

EEO Statement

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