Barista - PT

Driftwood Hospitality Management; Appleton (WI); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Room Discounts

Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a Barista at Appleton Hilton in Appleton, WI. This on-call, hourly role involves serving beverages and maintaining a welcoming, clean store environment.

Responsibilities include delivering friendly service, following recipes, handling cash, and adhering to safety and sanitation standards while working a flexible schedule.

Qualifications

• No prior barista experience required.
• Ability to work flexible hours including mornings, evenings, weekends, and holidays.
• Excellent communication and customer service skills.
• Maintain regular and punctual attendance.

Responsibilities

• Provide prompt service and quality beverages.
• Maintain a clean and comfortable environment.
• Keep a calm demeanor during high volume periods to set a positive example for the team.
• Anticipate customer and store needs and respond accordingly.
• Communicate information to manager so the team can respond as necessary.
• Deliver legendary customer service with a customer-first attitude.
• Follow cash handling, safety, and sanitation policies.
• Maintain an organized workspace and ensure resources are available.
• Prepare beverages, whole bean products, and food items per recipes and standards.
• Adhere to health and sanitation guidelines for all products.
• Maintain regular and punctual attendance.

Skills

Customer service

Communication

Job description

Job DetailsJob Location: 660 - Appleton Hilton - Appleton, WI 54911Position Type: On CallSalary Range: $16.00 HourlyJob Shift: AnyBarista Starbucks

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

Providing guests with prompt service, quality beverages and products, and maintaining a clean and comfortable environment.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so that the team can respond as necessary.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
• Discovers and responds to customer needs.
• Follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety, and sanitation guidelines for all products.
• Maintains regular and punctual attendance.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

• No previous experience required.
• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security.
• Excellent communication and customer service skills.

PHYSICAL DEMANDS

Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Lifting Fifty (30) pounds maximum. Constant standing & walking required. Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• Room Discounts
• Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.