Barista - Part Time - Hilton Des Moines Downtown

Hilton Global in; Des Moines (IA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Barista to join their team in a vibrant downtown location. This part-time role offers the chance to create delightful beverage experiences for guests while ensuring exceptional service. The ideal candidate will be passionate about hospitality, possess strong customer service skills, and thrive in a fast-paced environment. With flexible hours and a supportive team, this position is perfect for individuals looking to make a positive impact in the hospitality sector. Join a company that values teamwork and integrity, and be part of a legacy of excellence in guest service.

Benefits

Paid Time Off (PTO)

Daily Pay Available

Free Parking

Discount Travel Benefits

Qualifications

• Guest relations/service experience preferred.
• Previous Barista experience highly desired.

Responsibilities

• Greets guests and takes orders in a friendly manner.
• Maintains setup of the coffee bar and ensures cleanliness.
• Handles cash transactions and balances the register.

Skills

Customer Service

Cash Handling

Order Management

Upselling

Education

High School Diploma or Equivalent

Job description

Barista - Part Time - Hilton Des Moines Downtown (Finance)

Part Time. Ideal candidate will be available Friday-Monday mornings 5:30am-11:30am. Currently offering $15.00/hour, PTO, Daily Pay available, Free Parking, Discount Travel Benefits, and more!

Greets and takes guests' orders for beverages and/or food in a friendly, courteous, professional, and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order.

ESSENTIAL FUNCTIONS:

1. Greets guests in a courteous and friendly manner, promotes and documents orders. Makes and/or presents drinks using standard ingredients/recipes and practicing prudent portion control.
2. Inputs orders into a register at the point of sale and creates a check for each guest, maintaining accountability for all beverages served.
3. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed to balance all transactions.
4. Maintains proper and adequate setup of the coffee bar daily, including requisitioning, stocking, and rotating all needed products.
5. Responds to guest complaints positively and tactfully, negotiates a compromise, and implements solutions.
6. Locks up and stores all beverages, food, and equipment items, deposits cash drops, secures and balances the bank, and manages sign out/in keys.

SUPPORTIVE FUNCTIONS

In addition to the essential functions, this position may perform other supportive functions as determined by the supervisor, including:

• Attending mandatory meetings.
• Performing general cleaning tasks to adhere to health and safety standards.
• Keeping the work area clean and organized.

What are we looking for?

QUALIFICATION STANDARDS

EDUCATION: High school graduate or equivalent preferred.

EXPERIENCE: Guest relations/service experience preferred. Previous Barista experience highly desired.

Our Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We are leaders in our industry and communities.
• Teamwork - We are team players in everything we do.
• Ownership - We take ownership of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

Key Attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Working at Hilton

Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels to mid-priced options. For nearly a century, Hilton has been committed to providing exceptional guest experiences. Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are central to achieving this goal every day.