Barista | Palmetto Press | Full Time

Omni Hotels & Resorts; Florida; Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

Omni Amelia Island Resort & Spa seeks a friendly Barista to deliver quick, efficient service to guests and associates on-site. You will restock merchandize, keep the coffee bar clean, and ensure guest satisfaction while adhering to food handling standards and safety procedures.

Ideal candidates have at least 1 year in customer service, cash handling experience, and familiarity with MICROS POS. Shifts include weekends and holidays; the environment is fast-paced and guest-focused at Omni Amelia

Qualifikationen

• 1 year of customer service experience; food/beverage or retail preferred.
• Cash handling and face-to-face customer service experience required.
• Ability to input information accurately into MICROS POS; perform under pressure.

Aufgaben

• Communicate effectively with guests and associates.
• Listen to concerns from guests and staff and respond appropriately.
• Maintain professionalism in all situations; handle high-pressure moments.
• Keep lobby areas clean and coordinate with housekeeping as needed.
• Assist with monthly inventory and maintain a clean workstation.
• Process payments and manage cash bank; verify room charges when applicable.
• Interact with other departments to ensure guest needs are met.
• Follow proper food handling procedures and safety guidelines.

Kenntnisse

Customer service

Cash handling

MICROS input

Stress management

Teamwork

Tools

MICROS POS

Jobbeschreibung

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa.

Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you're friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit.

Overview

Baristas are responsible for maintaining the highest standards possible for the guest by providing quick, efficient, and professional service to ensure satisfaction. Restock merchandise, keep coffee bar clean and ensure guest satisfaction.

Responsibilities

• Must be able to communicate effectively with guests and associates
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest.
• Must remain professional in all situations.
• Must work well in stressful, high-pressure situations.
• Understand and acknowledge proper uniform and grooming standards.
• Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department
• Assist with monthly inventory.
• Maintain a clean workspace throughout entire shift.
• Follow proper procedure for accepting credit cards and checks.
• Maintain a cash bank.
• Verifying guest room numbers for room charges.
• Interact with other departments to ensure guest needs are satisfied.
• Adhere to proper food handling procedures.
• Proper knowledge of equipment use and safety procedures.

Qualifications

• Minimum 1 year customer service experience; in food/beverage and/or retail environment. Previous coffee house and/or hotel experience preferred.
• Previous cash handling and face to face customer service experience required
• Ability to accurately and efficiently input information into MICROS
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department
• Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
• Must be TABC & Food Handler certified.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.