Barista (On-Call)

Four Seasons Hotels and Resorts; Minneapolis (MN); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Wage: $16.37 per hour + tips

Health insurance (FT)

Holiday pay (FT)

Uniforms provided

Sick pay

401(k)

Discounted accommodations

Job summary

Four Seasons Hotel Minneapolis is seeking a Barista to join our team, delivering exceptional knowledge of coffee, tea and food items to guests.

Role involves taking orders, describing menu items, handling payments, and maintaining clean, organized service areas in a luxury setting. High school diploma and English proficiency required; prior hospitality experience preferred.

Qualifications

• A minimum of 2 years of hospitality or related work experience is preferred.
• Education: High school education or equivalent experience.
• Requires reading, writing and oral proficiency in English.
• Ability to make coffee and tea drinks per Four Seasons standards.

Responsibilities

• Provide counter service by taking verbal requests for food and expediting orders.
• Describe food and beverage items with origin, taste, and preparation details to guests.
• Close guest checks and process cash/credit card payments.
• Breakdown, clean and set up of Stir and adjacent areas (front of house and seating).
• Follow Four Seasons work rules and standards of conduct.
• Work harmoniously with co-workers and supervisors.
• Assist with daily inventory and stocking of food, beverage, and supplies.

Skills

Hospitality experience

Customer service

Education

High school diploma

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

The Four Seasons Hotel Minneapolis seeks a Barista to join our talented team!

Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-timeJames Beard Award-winning native Minnesotan chef, discover why your future is here.

About the role

Basic Purpose: Serve guest needs by providing exceptional knowledge of coffee tea and food items as well as information regarding preparation methods.

What you will do

• Providing counter service to guests through taking verbal requests for food and accommodating the expediting of such requests. Including any special needs or requests through using the hotel’s point-of-sales system; check completed orders with the guest’s original order; provide items to the guest at the counter or table in a timely manner.

• Have the ability to describe the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods. Accommodate guest orders Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.

• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.

• Breakdown, clean and set-up of Stir and its adjacent areas. This include front of house, back of house and seating areas.

• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

• Work harmoniously and professionally with co-workers and supervisors.

• Assist with daily inventory and ordering and stock food and beverage and paper supplies.

What you bring

• A minimum of 2 years of hospitality or related work experience is preferred.

• Education: High school education or equivalent experience.

• Requires reading, writing and oral proficiency in the English language.

• Ability to make coffee and tea drinks at the guest requests and Four Seasons standards specifications. Ability to accurately process cash and credit card transactions.

What we offer

We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:

• Wage: $16.37 per hour + tips

• Comprehensive health and vision insurance (Available to Full-Time employees only)*

• Discovery nights at Four Seasons Properties around the globe*

• Holiday and vacation pay (Available to Full-Time employees only)*

• Daily meals inspired by award-winning chefs

• Uniforms and uniform care

• Sick pay

• Disability coverage and life insurance(Available to Full-Time employees only)*

*Not available to On-Call employees

We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance:

• Parking discounts

• Staff lounge and cafeteria space with city view

• Up to eight weeks of parental leave pay (Available to Full-Time employees only)*

• Fur baby insurance

• 401(k) retirement plan

• Discounted accommodations at Four Seasons properties worldwide

• Dental coverage available at a discounted rate (Available to Full-Time employees only)*

*Not available to On-Call employees

Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below:

Instagram: @FSMinneapolis

Facebook: https://www.facebook.com/FourSeasonsMinneapolis

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/

Learn more about who we are: We Are Four Seasons

Candidates must have valid work authorization for the U.S.

Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affinitative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf