Barista - Library Specialist, The Space - 30 hours

Arapahoe Library District; Englewood (CO); In loco; USD 21.000 - 28.000; Part-time

Descrizione del lavoro

Arapahoe Libraries is seeking a Blended Barista and Library Specialist for The Space, a new community hub that combines café service with library access. This part-time role supports both the café and the concierge desk as the space evolves, requiring a calm, proactive, and team-oriented approach to service.

You will prepare beverages and food items, handle transactions, assist with meeting room reservations, provide basic technology support, and help visitors with library services and community

Competenze

• One year of customer service experience.
• Intermediate technology skills (Microsoft 365) and the ability to learn new systems.
• Ability to work flexible shifts, including evenings and weekends.
• Strong communication, problem-solving, and conflict-resolution skills.
• Ability to travel between facilities as needed.

Mansioni

• Welcome patrons at the concierge desk and assist with meeting room reservations.
• Prepare beverages and food items, take orders, process payments, and manage cash drawers.
• Provide basic technology support (Wi‑Fi, printing) and assist with library card updates.
• Help with simple catering or meeting room support when requested.
• Contribute to displays, promotions, and service improvements that enhance patron experience.

Conoscenze

Customer service

Microsoft 365

Flexible shifts

Communication

Problem solving

Conflict resolution

Travel between facilities

Cash handling

Strumenti

POS systems

Descrizione del lavoro

Barista, Library Specialist, Blended Role, The Space

Part-time, 30 hours

Blending Service with Connection and Curiosity

Arapahoe Libraries is seeking a Blended Barista and Library Specialist for The Space, a new community hub offering meeting rooms, a café and select library services. This role is ideal for someone who enjoys café work, excels at customer service, and thrives in a warm, cooperative team environment. If you are o rganized, attentive, proactive, and energized by helping others, you will feel right at home here.

About the Role

This blended position supports both our café and the main concierge desk. When you are working in the café, you will prepare beverages and food items, maintain a clean and safe workspace, manage transactions, and create an inviting experience for every visitor. As The Space continues to evolve, this role will grow and adapt along with it. Candidates should be quick learners who are comfortable with change and bring a calm and positive approach to their work.

When you are scheduled at the concierge desk, you will welcome patrons, assist with meeting room reservations, provide basic technology support, issue or update library cards, and accept materials returns. You will balance multiple tasks, communicate clearly, and maintain grace under pressure. This role is an excellent fit for someone who works hard while keeping a light and friendly presence, enjoys variety, and values a collaborative, ego-free team culture.

Key Responsibilities

Customer Service and Café Operations

• Welcome every patron warmly to create a friendly, inviting atmosphere.
• Take orders, prepare beverages and food items, process payments, and manage cash drawers with accuracy.
• Maintain a clean and organized café environment that meets all food safety standards.
• Restock supplies, follow opening and closing procedures, and support smooth workflow during busy periods.

Concierge Support, Meeting Room Assistance, and Patron Services

• Provide friendly and knowledgeable service at the concierge desk.
• Help patrons reserve meeting rooms and navigate room-use procedures and equipment.
• Issue and update library cards, receive returns, and answer account questions clearly.
• Assist with basic technology needs such as Wi‑Fi access, printing, and simple troubleshooting.
• Share information about library resources, digital tools, and community events.
• Support small-scale catering or meeting needs when requested.

Other Duties and Responsibilities

• Support projects and initiatives that strengthen community engagement.
• Assist Friends of the Library volunteers with related cash‑handling activities.
• Contribute to displays, promotions, and service improvements that enhance the patron experience.

What You Will Bring

Customer Service and Communication

Customer Service and Communication: You enjoy connecting with people and offer clear, friendly, patient service in every interaction.

Organization and Attention to Detail

Organization and Attention to Detail: You maintain orderly spaces, follow procedures accurately, and take pride in consistent, dependable work.

Proactive Mindset and Initiative

Proactive Mindset and Initiative: You anticipate needs, step in where help is needed, and take action without waiting to be prompted.

Resilience, Adaptability, and Grace Under Pressure

Resilience, Adaptability, and Grace Under Pressure: You stay calm and flexible in a c hanging environment and learn new systems quickly.

Teamwork and Collaboration

Teamwork and Collaboration: You support a positive and cooperative team environment, work well with others, and bring an ego‑free mindset to shared work.

Catering and Event Support Experience or Interest

Catering and Event Support Experience or Interest: You are comfortable assisting with simple catering or meeting room support when needed.

Equity Focused Perspective

Equity Focused Perspective: You welcome diversity, foster inclusion, and ensure every patron feels respected, valued, and supported.

Alignment to ALD Core Values

Alignment to ALD Core Values: You demonstrate collaboration, equity, and innovation in your daily work and interactions.

Schedule Requirements

This position requires availability Monday through Friday between 7:00 a.m. and 4:00 p.m. Employees working 30 hours per week typically work four shifts each week, with shifts generally scheduled from 7:00 a.m.-3:00 p.m. or 8:00 a.m.-4:00 p.m. Each shift will be spent primarily working in the café, with a portion of the day covering the concierge desk.

Qualifications

Required

• One year of customer service experience.
• Intermediate technology skills (Microsoft 365) and the ability to learn new systems.
• Ability to work flexible shifts, including evenings and weekends.
• Strong communication, problem‑solving, and conflict‑resolution skills.
• Ability to travel between facilities as needed.

Preferred

• Experience in beverage or food preparation.
• Cash register or point‑of‑sale experience.
• Experience supporting café openings, new business launches, or similarly evolving environments.

Who We Are

At Arapahoe Libraries, we are a forward thinking, inclusive organization committed to enriching lives and strengthening our community. Guided by our core values of collaboration, equity, and innovation, we believe in the power of curiosity and lifelong learning. Our motto, Let's Find Out, reflects our spirit of exploration and shared discovery.

Let's Find Out Together

If you are friendly, flexible, and excited to help build something new for the community, we would love to meet you. Bring your energy, positivity, and enthusiasm to The Space team. Apply today!

Inclusion and diversity are part of our values at Arapahoe Libraries.

Qualified applicants who can support the communities we serve are encouraged to apply.