Barista & Guest Experience Specialist

Infuse Hospitality, Inc.; San Francisco (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Infuse Hospitality, Inc. in San Francisco, CA is seeking a friendly, skilled barista to deliver warm, efficient guest service and to prepare espresso beverages to standard recipes. You will input orders into the Square POS and maintain a clean, welcoming café environment.

Join a collaborative team, assist with opening/closing duties, manage stock, and stay current with beverage trends. Must have barista experience, latte art a plus, and the ability to stand for extended periods and lift up to 25

Qualifications

• Previous barista experience
• Knowledge of coffee brewing techniques; latte art experience a plus
• Familiarity with Square POS preferred
• Strong customer service and interpersonal skills
• Ability to multitask and thrive in a fast-paced environment
• Knowledge of food safety and proper handling procedures
• Excellent communication skills
• A genuine passion for coffee and eagerness to continue learning
• Ability to stand for extended periods and lift up to 25 lbs
• Ability to commute to San Francisco, CA 94158 or relocate prior to start date

Responsibilities

• Deliver outstanding hospitality and ensure every guest experience is warm, efficient, and memorable
• Accurately take and input orders into the POS system
• Prepare espresso beverages and other menu items to the highest quality and presentation standards
• Maintain strong knowledge of menu offerings, ingredients, and brewing techniques to confidently answer guest questions and make recommendations
• Operate espresso machines, grinders, brewers, and related equipment safely and efficiently
• Maintain a clean, organized, and welcoming café environment
• Merchandise display food items attractively and according to brand standards
• Follow all food safety, sanitation, and hygiene protocols
• Monitor inventory levels and restock supplies to support seamless daily operations.
• Prepare high-quality espresso, coffee, tea, and specialty beverages according to standard recipes and presentation guidelines
• Ensure consistent taste, temperature, and quality of all beverages
• Customize drinks to meet guest preferences and dietary needs
• Greet and engage guests warmly and professionally
• Take accurate orders and provide recommendations when appropriate
• Maintain a clean, inviting, and organized service area
• Handle guest concerns or complaints promptly, escalating when necessary
• Operate espresso machines, grinders, and other beverage equipment safely and efficiently
• Maintain proper stock of coffee, milk, syrups, and supplies for smooth service
• Clean and sanitize equipment, counters, and service areas throughout the shift
• Assist with opening and closing procedures, including cash handling and end-of-day reconciliation
• Collaborate effectively with fellow baristas, kitchen staff, and FOH team members
• Communicate clearly regarding inventory needs, equipment issues, and service priorities
• Support training and development of new team members as needed
• Must have a valid Food Handler’s Card
• Follow all food safety, sanitation, and workplace safety guidelines
• Adhere to company policies regarding hygiene, dress code, and professional conduct
• Stay informed on new beverage trends and techniques
• Suggest process improvements to enhance guest experience and operational efficiency.

Skills

Barista experience

Latte art

Square POS

Customer service

Food safety

Communication

Multitasking

Stamina

Relocation to SF

Job description

Infuse Hospitality, Inc. in San Francisco, CA is seeking a friendly, skilled barista to deliver warm, efficient guest service and to prepare espresso beverages to standard recipes. You will input orders into the Square POS and maintain a clean, welcoming café environment.

Join a collaborative team, assist with opening/closing duties, manage stock, and stay current with beverage trends. Must have barista experience, latte art a plus, and the ability to stand for extended periods and lift up to 25