Barista & Guest Experience Specialist

BALBOA BAY CLUB VENTURES LLC; Newport Beach (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

BALBOA BAY CLUB VENTURES LLC in Newport Beach, CA seeks a Barista for prompt beverage service and guest interaction. You will prepare drinks, upsell items, and handle orders with accuracy in a high-paced hotel environment.

Responsibilities include using an espresso machine and POS system, maintaining cleanliness, and ensuring safety procedures are followed. The role requires English proficiency and a professional demeanor to deliver a top-tier guest experience.

Qualifications

• One year food service or Barista experience, preferably in a hotel/resort environment.
• Basic knowledge of food and coffee preparation and service standards.
• Strong communication and interpersonal skills with guest satisfaction focus.
• Ability to use POS systems and perform basic math.
• Must speak, read, write, and understand English.

Responsibilities

• Assist guests by providing information and upsell food and beverages.
• Enter orders into POS and record dietary needs.
• Prepare coffee and non-coffee beverages using espresso machine and blenders.
• Prepare food items according to recipes and serve guests.
• Maintain cleanliness and safety; report hazards as needed.
• Balance payments and provide correct change.
• Follow food handling, sanitation, PPE, and health department guidelines.
• Wear non-slip shoes and maintain professional appearance.

Skills

Barista skills

Customer service

Cash handling

POS literacy

English communication

Tools

POS systems

Job description

BALBOA BAY CLUB VENTURES LLC in Newport Beach, CA seeks a Barista for prompt beverage service and guest interaction. You will prepare drinks, upsell items, and handle orders with accuracy in a high-paced hotel environment.

Responsibilities include using an espresso machine and POS system, maintaining cleanliness, and ensuring safety procedures are followed. The role requires English proficiency and a professional demeanor to deliver a top-tier guest experience.